Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,603 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,603 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy-to-use website. Items were as described. Very quick service - goods arrived within a couple of days. Would definitely use again.”

Helpful Report

Hi Marion, Great to hear you would shop with us again and that you found the order and delivery process to your liking. We welcome you back to place another order soon! Best Wishes Sophie (Cotswold Trading)

“Wonderfully wrapped, delivered ontime, exceptional customer service and the items are perfect. Im a repeat customer of many years and you never get it wrong. This is why I shop with small independents.”

Helpful Report

Hi Ruth, Thank you for your kind review. It's great to hear you're a repeat customer of ours and that you continue to enjoy your ordering experience with us - we look forward to your next order! Best Wishes Sophie (Cotswold Trading)

“My Robert Welch toilet roll holder is superb. Ordering was easy. Communication from company was great. Delivery was fast and packaging excellent. Item arrived in perfect condition. I will definitely use Cotswold Trading again.”

Helpful Report

Great to hear you were pleased with the order process and communication and wonderful to know you will be returning to order from us again! Best Wishes Sophie (Cotswold Trading)

“Lovely item and fast delivery very pleased”

Helpful Report

Great to hear you're pleased with your order and that it was delivered promptly. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent in all aspects....choice, price, well packed, good communication, quick delivery.”

Helpful Report

Great to hear you're pleased with a number of areas of our service, we hope you will feel encouraged to come back and shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Mice in bed as described,arrived in good time”

Helpful Report

Hi Ann, Great to hear you're pleased with the Amica Mice in Bed Decoration it is very sweet! We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Excellent online service, delivery and quality of goods ordered (Christmas Cards).”

Helpful Report

Hi Louise, Thank you for your review. It's great to hear you're pleased with our online service and quality of Christmas cards and welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Order arrived in perfect condition & it was good quality. Thank you.”

Helpful Report

Hi Jennifer, Great to hear you're pleased with your order and the quality and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“I have bought some really nice cards from Cotswold Trading for the the past few years. Absolutely no issues purchasing them and they are well packaged. Would have no hesistation in recommending this company to others.”

Helpful Report

Hi There, Great to hear you would recommend us to others and that you are a frequent buyer of our cards! We look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“Easy to use website and order for the family and they liked the Christmas card enclosed with the gifts! Thank you”

Helpful Report

Thank you for your review. Great to hear the recipients liked the card and gifts. Merry Christmas! Best Wishes Sophie (Cotswold Trading)

“One of my items was out of stock, I was contacted promptly and an alternative offered for the same price. Great service and delivery.”

Helpful Report

Hi Tessa, Great to hear we were able to offer you a suitable alternative for the out of stock product. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Lovely products. Arrived very well packed and when they were supposed to. Thank you x”

Helpful Report

Hi There, Thank you for leaving us a review, it's great to hear your compliments on the products and packaging and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Website easy to use, and products arrived exactly as described, great quality and packaged well. Will be ordering again!”

Helpful Report

Hi Katrina, Great to hear you found the website easy to use and that you will be ordering from us again! Best Wishes Sophie

“A lovely product and fast delivery”

Helpful Report

Hi Gillian, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the product and that it was delivered promptly. Best Wishes Sophie (Cotswold Trading)

“The products are high quality. Delivery very efficient”

Helpful Report

Hi There, Great to hear you're pleased with the quality of the products and that you found the delivery efficient. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“These cards are lovely and very good quality. I live in the US but my husband and I have stayed in the Cotswolds often. The cards evoke the peaceful setting of the beautiful area. Reasonably priced, although the international shipping was expensive. Worth it, though. They arrived quickly and without any delays or problems. Would highly recommend.”

Helpful Report

Hi Judith, Great to hear you ordered from the US and how lovely that the cards remind you of your stays in the Cotswolds! Thanks for recommending us and we look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“I ordered from the USA and was absolutely delighted with the merchandise I perused on site and received. The Christmas card selection was the most unique I've ever seen. I also found a Bird Bingo game for my grandson, an avid birdwatcher.”

Helpful Report

Hi Kathy, Great to hear you ordered from the USA and that you were impressed by our card selection. We love the Bird Bingo Game - I'm sure your grandson will too! Best Wishes Sophie (Cotswold Trading)

“Satisfactory service, goods arrived on time.”

Helpful Report

Thank you for your review, great to hear you were pleased with our service and delivery time and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“nice packaging and speedy delivery thank you. I ordered towels- the quality is just what I had hoped for- the Canadian Duty spoiled it a bit- gosh is that alot!”

Helpful Report

Hi Monica, Great to hear you're pleased with your order. Sorry to hear about the expensive duty fee for imports to Canada, this is unfortunately out of our control but great to hear you were able to pay it and receive the goods. Best Wishes Sophie (Cotswold Trading)

“I was very happy indeed with Cotswold Trading, and the beautiful gift came in great condition. The only problem was the Post Office - as soon as we got the date for the delivery and knew we would be out, we went to the trouble of instructing them to leave the package with the local Oxford mailing office to be picked up, but instead they left it outside the door - this was disappointing, but I realise it was not under your control.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great to hear you were happy with our service and the item - sorry to hear about Royal Mail. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,603 reviews