Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,603 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,603 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleased to find the item I wanted, the transaction was easy and delivery prompt.”

Helpful Report

Thank you for leaving us a review. It's great to hear you're a happy customer and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Great experience! My mom wanted a rare calendar for Christmas that is impossible to find in the US. Not only did they have it in stock, but it arrived with extraordinary speed and was very caringly packaged. It arrived in truly pristine condition and was exactly as pictured and advertised. For international shipping at Christmas, I expected much higher rates, but it was affordable. Thank you so much. My mom is over the moon with her new calendar. I'm very impressed by the service I received and the excellent packaging.”

Helpful Report

Hi Molly, How lovely to hear that we were able to ship the calendar your mum had been looking for. Thank you for the compliments on our shipping, service and packaging and we welcome you back to order from us again. Best Wishes Sophie (Cotswold Trading)

“I ordered from Cotswolds Trading by phone because my Internet refused to cooperate. I was given excellent help, my order arrived beautifully packaged in rapid time. I would recommend this company to anyone. Best wishes. Jan Chandler”

Helpful Report

Hi Jan, Thank you for leaving us a review. Great to hear we were able to place your order over the phone and how lovely that you would recommend us to others. Best Wishes Sophie (Cotswold Trading)

“Many thanks for having a great selection of Christmas cards in one place. Also best prices! Great service .. will be back”

Helpful Report

Hi Kate, Thank you for taking the time to leave us a review. It's great to hear you will be back to order from us again, we look forward to it! Best Wishes Sophie (Cotswold Trading)

“One of my favourite places to shop in-store and online for gifts. Lovely shop, great selection of products and great customer service.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're an online and in store shopper of ours and we thank you for the compliments on our customer service. Best Wishes Sophie (Cotswold Trading)

“The way I like to shop. No gimmicks, hassle free, easy to select and order, and no problem with delivery. Merry and prosperous Christmas to you all at Cotswold Trading.”

Helpful Report

Hi Chris, Thank you for leaving us a review. It's great to heat your compliments on our website and we welcome you back to order from us again. Best Wishes Sophie (Cotswold Trading)

“Excellent service from Cotswold Trading - I wouldn't hesitate to purchase from them again.”

Helpful Report

Hi There, Great to hear you're pleased with our service and we look forward to you ordering from us again! Best Wishes Sophie (Cotswold Trading)

“The customer service was great and the kimonos arrived so quickly. Very satisfied with ordering from you and will do so again. The quality of the product was just as advertised. Thank you.”

Helpful Report

Hi Fiona, Great to hear you're pleased with your purchase and that the quality was as expected. We welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Purchased two items as a Christmas gift. Parcel arrived in perfect condition and on time. Very happy with both purchases, thank you”

Helpful Report

Hi Tess, Great to hear you were pleased with the items for your Christmas gift! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent and efficient service plus the product was lovely. Thank you so much.”

Helpful Report

Hi Elizabeth, Thank you for taking the time to leave us a review. It's great to hear you were pleased with our service and the product you purchased. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“HELPFUL FRIENDLY AND HAPPY TO DEAL WITH ALL REQUESTS.WILL CONTINUE TO DEAL WITH COTSWOLD TRADING AND THE EXCELLENT SELECTION OF GOODS ON OFFER ELAYNE A. HOLMES.”

Helpful Report

Hi Elayne, Thank you for taking the time to leave us a review. It's lovely to hear your compliments on our service and delivery and we look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Nice table runner wich matched the mats I have peviously bought.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great to hear you're pleased with the table runner and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent fast delivery and perfectly wrapped. Would definitely shop again!”

Helpful Report

Hi Julie, Wonderful to hear you would come back and shop with us again, we look forward to your next order! Best Wishes Sophie (Cotswold Trading)

“My cards were well packaged and arrive quickly, I will be using your company again. Many thanks.”

Helpful Report

Hi Richard, Great to hear you're pleased with your card purchases and we look forward to you ordering from us again! Best Wishes Sophie (Cotswold Trading)

“Great service”

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Hi Paul, Thank you for leaving us a review and great to hear you're pleased with our service. Best Wishes Sophie (Cotswold Trading)

“Very prompt service!”

Helpful Report

Hi Robert, Thank you for leaving us a review, it's great to hear you're pleased with the speed of our service and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“US Customer here and my transaction through their system was easy. My interaction with Sophie from Cotswold Trading was wonderful! Thanks Sophie!! The item I received was unblemished on arrival and the shipping was prompt. I plan to be a repeat customer!”

Helpful Report

Hi Dennis, So glad you liked your purchase! Glad to have been able to help you and look forward to you placing a new order. Best Wishes Sophie (Cotswold Trading)

“Excellent service. Would certainly recommend.”

Helpful Report

Thank you for your compliments on our service and great to hear you would recommend us to others! Best Wishes Sophie (Cotswold Trading)

“I wanted to buy a particular advent calendar and Cotswold Trading had it at a very competitive price with new subscriber discount. The whole process of selecting items through to checkout and payment was straightforward and my calendars arrived packaged securely in a tough card envelope with additional protective card inside. Email communication about my order was good throughout and I'm extremely happy with my whole experience. I bought two Roger la Borde 3D advent calendars following a Google search for suppliers.”

Helpful Report

Hi Jo, Wonderful to hear we were able to supply Roger la Borde advent calendars to you for a competitive price and that you came across us via Google. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“super quick and efficient delivery ... competitive price too”

Helpful Report

Thank you for taking the time to leave us a review, great to hear the delivery was efficient and that you were pleased with our pricing. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,603 reviews