Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,920 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

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“Gewldig mooie kerstkaarten en zeer snelle levering. Helaas de laatste keer besteld, want met de invorderingskosten door de douane, wordt dit grapje veel te duur! BREXIT Jammer.”

Helpful Report

Dear Carina, I am pleased to hear you liked the Christmas cards and they arrived quickly. It's unfortunate that customs charges have become an issue, but hopefully this may change in the future. Best Wishes Sophie

“Easy site to navigate and order from. Items arrived quickly and were well packaged. Items were as described.”

Helpful Report

Dear Madeline, Thank you for leaving us a positive review. I am pleased to hear you are happy with the shopping experience on our website and that the items arrived smoothly. We very much look forward to you shopping with us again in future. Best Wishes Sophie

“Delighted with the service from cotswold. - wish you had a catalogue.”

Helpful Report

Thank you for leaving us a positive review. It is great to hear you were pleased with the service! Sorry we don't have a catalogue, but you can always keep up to date with our latest products on our website. Best Wishes Sophie

“Having visited your shop in Broadway, I was very impressed by the range and quality of the goods on display and purchased a couple of items. On my return home, I ordered a further item from your website. Thank you.”

Helpful Report

Dear Nicola, It is so nice to hear that you visited both our store and our website - thank you! We very much look forward to you shopping with us again in future. Best Wishes Sophie

“Great quick service. Excellent selection of products”

Helpful Report

Dear Jenny, Thank you for your feedback. It is great to hear you were pleased with the selection of products and the service. We look forward to you shopping with us again soon. Best Wishes Sophie

“No problems along the way.”

Helpful Report

Thank you for leaving us a review. Great to hear it was a smooth shopping experience for you. Best Wishes Sophie

“My purchases were delivered very promptly, but not only was the box damaged but so were the contents. I contacted the customer service department and straightaway new items were sent out. However, it was then noticed that the wrong items had been sent so the correct items were sent. This all happened within a period of 6 days and at each point, I was emailed. I believe that this shows a real desire to give great customer service. I will certainly, happily shop with Cotswold again and thank both Jen and Sophie for their efficiency and friendly help.”

Helpful Report

Dear Lydia, Thank you very much for leaving us a positive review. I'm so pleased we got there in the end and managed to get the correct items to you. I trust you have been enjoying the hot chocolates! I will pass on your feedback to Jen also and we look forward to you shopping with us again in future. Best Wishes Sophie

“Quick and efficient. Highly recommended”

Helpful Report

Dear Paul, We really appreciate you leaving a positive review and it is great to hear you would recommend us. We look forward to you shopping with us again in future. Best Wishes Sophie

“Excellent customer service when we experienced a minor hiccup and our purchase was damaged in transit. Friendly and professional staff who dealt promptly with our issue. We love our new post box!”

Helpful Report

Dear Nicholas, Thank you so much for leaving us a kind review. I'm pleased we were able to help and I'm sure your new post box is looking lovely at your home! We look forward to you shopping with us again in future. Best Wishes Sophie

“I am delighted with the cards. They were a very reasonable price considering their excellent quality”

Helpful Report

Dear Trudi, I am pleased to hear you are happy with the cards. Thanks for leaving us a positive review and we look forward to you shopping with us again. Best Wishes Sophie

“I really enjoy the variety of products offered, and everything I've purchased has been of excellent quality. I'm also impressed by how fast my orders have arrived.”

Helpful Report

Thank you for taking the time to write a kind review. I am pleased to hear you are happy with the variety and quality of the products, we very much look forward to you shopping with us again. Best Wishes Sophie

“Easy ordering, great quality t shirts, delivered quickly in time for trip. Excellent”

Helpful Report

Dear Margaret, I am glad to hear you are happy with the items and that they arrived quickly. Thanks for leaving a kind review and we look forward to you shopping with us again in the future. Best Wishes Sophie

“I made my purchase over the telephone. It was straightforward and made easy by your excellent colleague. I will recommend your company to all my family and friends and definitely use you again myself. Many thanks and good luck with your future trading Jean knapp”

Helpful Report

Dear Jean, Thank you for the lovely feedback. It is always a pleasure to speak to you on the phone and we look forward to your future orders. I will pass on the compliments to the other members of the team - much appreciated! Best Wishes Sophie

“Very good service.. ordered Monday afternoon, items delivered Weds morning. Well packaged and items as described. Will definitely use again and highly recommend…..”

Helpful Report

Dear Kim, Thank you for the feedback, it's great to hear your order arrived quickly! We appreciate the compliments and look forward to you shopping with us again. Best Wishes Sophie

“Speedy service, a tricky item that was well packaged and arrived promptly. Will be shopping with these people again. Very pleased.”

Helpful Report

Dear Geraldine, Thank you for your lovely review. I will pass on your compliments on the packaging to our warehouse team. We look forward to you shopping with us again in the future. Best Wishes Sophie

“Love the products. Good service”

Helpful Report

Dear Diana, It is lovely to hear you are a fan of our product selection and I'm pleased we could provide you with a good service. Thanks for the review and we look forward to you returning to us in future. Best Wishes Sophie

“Great service and good quality products.”

Helpful Report

Thank you for your positive feedback, it is much appreciated! We look forward to you purchasing from us again. Best Wishes Sophie

“Amazing service, great hand-picked selection.. very happy with my purchase”

Helpful Report

Dear Adele, Thank you for your kind review, it's great to hear your compliments on our service and product selection. I'm pleased you're happy with your purchase and look forward to you shopping with us again. Best Wishes Sophie

“Easy to use website, with fast delivery. Very satisfied thank you”

Helpful Report

Thank you for the positive feedback. It is great to hear you found navigating the website easy! We look forward to you purchasing from us again in the future. Best Wishes Sophie

“I would recommend Cotswold Trading, the service l have had us one hundred percent quality and good value. I will definitely purchase from them again. Mrs Lomas”

Helpful Report

Dear Dorrett, Thank you very much for your kind review. It is great to hear you are pleased with our service, we really appreciate the feedback. We look forward to you purchasing from us again in the future. Best Wishes Sophie

Cotswold Trading is rated 4.9 based on 2,920 reviews