Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,920 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,920 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent range. Efficient service.”

Helpful Report

Dear Stella, Thank you for taking the time to leave us a review. It's great to hear you were happy with our service and our product range, we very much hope you shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Great things to buy in that wonderful shop !! Irresistible stationary! And much more...”

Helpful Report

Dear Muriel, Thank you for leaving us a kind review. It's nice to hear your compliments on our store and products, we very much appreciate the feedback. I hope you will choose to shop with us again in future. Best Wishes Sophie

“Very helpful staff when I had a query Arrived on time and goods as stated. Very pleased”

Helpful Report

Dear Susan, Thank you very much for leaving us a positive review. It's fantastic to hear that a member of the team was able to assist with your query and that your items arrived promptly and as promised. I very much hope you will shop with us again in future. Best Wishes Sophie

“The goods were received in perfect condition and completely matched what was described on the website. Lovely quality would definitely return to this shop.”

Helpful Report

Dear Margaret, Thanks so much for leaving us a positive review. It's fantastic to hear you were pleased with the items and that they were represented well on the website. We very much look forward to you returning to us again. Best Wishes Sophie (Cotswold Trading)

“We have bought two fleece shirts for men they are both excellent and arrived quickly”

Helpful Report

“Was very pleased with my purchase and with the service i received.”

Helpful Report

Dear Deb, Thank you for taking the time to leave us a positive review. I'm pleased to hear you are happy with both our service and the product you received. We very much hope you shop with us again in future. Best Wishes Sophie

“Great site. Easy to order. Lovely choice of high quality clothes”

Helpful Report

Dear Anne, Thank you for taking the time to leave us a review. I am pleased to hear you are happy with your purchase and that it was an easy process in ordering it. I hope you will come back and shop online with us again in future. Best Wishes Sophie (Cotswold Trading)

“Delivery even faster than predicted . Excellent.”

Helpful Report

Thank you for taking the time to leave us a review. I'm pleased to hear the delivery time was faster than expected. We very much hope you will shop with us again in future. Best Wishes Sophie

“I have ordered several times from Cotswold Trading and each time the goods have arrived promptly and been packaged well. I use their Lavender oil and thoroughly recommend it.”

Helpful Report

Dear Linda, Thank you for leaving us a positive review. It's great to hear you are a repeat customer and that you are pleased with the Lavender oil. We look forward to you shopping with us again in the future. Best Wishes Sophie

“I was most impressed with the great service I received, not only with how quickly the handbag came, (which is of first class quality) but because I received a phone call from yourselves about a query which was sorted out straight away.”

Helpful Report

Dear Patricia, Thank you for taking the time to leave us a review. I'm pleased to hear you are happy with the bag and that it arrived quickly. I remember calling you to address the query and I'm glad you found it helpful. We very much hope you choose to shop with us again in the future. Best Wishes Sophie

“Excellent service”

Helpful Report

Hi Pamela, Thank you for taking the time to leave us a positive review. It's fantastic to hear you were happy with our service and we would love for you to shop with us again in the future. Best Wishes Sophie

“Completely ignorant of hidden disabilities. We visited Sunday with my son who has hidden disabilities. He purchased a present for Mother’s Day and asked the store assistant to wrap it for him - that’s something he wouldn’t manage himself due to coordination issues. I commented that was really thoughtful of him to have the store assistant remark he can’t now say he’s wrapped it himself. To a child with a disability this was really cutting. He deals with a lot of unkindness for his disability but quite frankly do not expect it when making a purchase. There needs to be far more courtesy and awareness.”

Helpful Report

Thank you for taking the time to get in touch, this matter was raised with us separately through our company email address and we have responded to you using this channel of communication. We sincerely apologised for any misunderstanding that arose at the point of purchase and you have come back to us to let us know that the apology has been accepted.

“Everything”

Helpful Report

Hi Jane, Thank for leaving us a 5 star review it is much appreciated! I'm glad you had a positve online shopping experience and we very much hope you shop with us again in future. Best Wishes Sophie

“I placed an online order for some towels and a toilet brush and holder. They arrived very promptly and well packaged. I'm very pleased with my purchase. They look lovely and the quality is great. Thank you 😊”

Helpful Report

Thank you for leaving us a kind review! I'm pleased to hear you are happy with the items and that they arrived quickly and securely - I'm sure they look great in your home! We very much hope to see you shop with us again in the future. Best Wishes Sophie

“Delivered on time. Packed very well to prevent damage to the china. In stock.”

Helpful Report

Dear Roger, Thank you for taking the time to leave us a review. I'm glad to hear the delivery arrived as needed and it was suitably packaged. We look forward to you shopping with us again in future. Best Wishes Sophie

“I found Cotswold Trading website really easy to use with a great range of products. My order arrived very quickly. Very satisfied and will use CT again.”

Helpful Report

Dear Annie, Thank you for taking the time to leave us a review. It's fantastic to hear you had a positive experience with our website and I'm pleased the delivery arrived quickly! We look forward to you shopping with us again in the future. Best Wishes Sophie

“Just perfect. I love my wash up! Looks good in my new kitchen.”

Helpful Report

Dear Jill, It's great to hear you are pleased with the wash up tidy you purchased, I'm glad it has fitted well in your kitchen! Thanks for taking the time to leave us a review and we hope to see you shopping with us again in the future. Best Wishes Sophie

“Excellent range and superb service thank you”

Helpful Report

Hi Anthea Thanks so much for leaving us a review, we really appreciate the feedback. Best wishes Rachel Cotswold Trading

“'Cotswold Trading' stock a wonderful array of gifts, cards and homewares, and I love visiting their Broadway store, whenever I'm in the area. When I'm not, their online service is second to none, with an easily navigable website and helpful, friendly staff at the end of the 'phone should there be any issues (which there seldom are!). Overall, an excellent business!”

Helpful Report

Hi Teresa It was really lovely to read your comments about our store and website, we do appreciate you taking the time to leave us a review. Hope to see you shopping with us again soon! Best wishes Rachel Cotswold Trading

“It's always easy to order from Cotswold Trading and I know from past experience that the product will be top notch and do the job of helping me sleep!”

Helpful Report

Thank you for leaving us a kind review. It's wonderful to hear you are a regular shopper with us and that you have been pleased with the product and experience each time! We very much look forward to you shopping with us again and if you need any assistance do give us a call. Best Wishes Sophie

Cotswold Trading is rated 4.9 based on 2,920 reviews