Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,922 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,922 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 16th February 2026

Mr Christopher Leslie Wright

Cotswold Trading 5 star review on 7th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“'Cotswold Trading' stock a wonderful array of gifts, cards and homewares, and I love visiting their Broadway store, whenever I'm in the area. When I'm not, their online service is second to none, with an easily navigable website and helpful, friendly staff at the end of the 'phone should there be any issues (which there seldom are!). Overall, an excellent business!”

Helpful Report

Hi Teresa It was really lovely to read your comments about our store and website, we do appreciate you taking the time to leave us a review. Hope to see you shopping with us again soon! Best wishes Rachel Cotswold Trading

“It's always easy to order from Cotswold Trading and I know from past experience that the product will be top notch and do the job of helping me sleep!”

Helpful Report

Thank you for leaving us a kind review. It's wonderful to hear you are a regular shopper with us and that you have been pleased with the product and experience each time! We very much look forward to you shopping with us again and if you need any assistance do give us a call. Best Wishes Sophie

“Very impressed with re sending of replacement for wrong order sent,”

Helpful Report

Dear S Elphick, Thanks for taking the time to leave us a review. I'm glad we managed to resolve the issue and send out a replacement for you. We hope you will come back and shop with us again in the future. Best Wishes Sophie

“Great service , when I had to contact them , they were very efficient & friendly Great products”

Helpful Report

Hi Sarah Jane Thanks so much for leaving us a great review, we really appreciate it. Hope to see you shopping with us again soon. Best wishes Rachel Cotswold Trading

“Don’t accept cash payments … you only find this out at till. Don’t even give 50p change against their vouchers.”

Helpful Report

“Great website, easy to use. Found the product I was searching for and ordering was easy. Quick delivery too. Thoroughly recommend.”

Helpful Report

Dear Richard, Thank you for leaving us a positive review. It's great to hear you found our website easy to navigate and you were able to find exactly what you were looking for. Thanks for recommending us and we hope to see you ordering again in future. Best Wishes Sophie

“Excellent service; ordered just before Christmas, arrived the following day, fantastic. Cards are super.”

Helpful Report

Dear Zoe, Thank you for leaving us a positive review. It's great to hear you were pleased with the cards and that they were speedily delivered. We look forward to you shopping with us again in future. Best Wishes Sophie

“Excellent!! Lovely advent calendar that was great quality. Very happy, thank you”

Helpful Report

Dear Gareth, Thank you for taking the time to leave us a review. I'm pleased you liked the advent calendar and were happy with its quality. We very much hope you shop with us again in future. Best Wishes Sophie

“Good Cards and very prompt delivery”

Helpful Report

Many thanks for the review and so glad you like the cards you bought. Best wishes Rachel Cotswold Trading

“It’s brilliant shop full of lovely products. It was my first time that I have ordered on online and I am so pleased with the service I have received. The order has arrived perfectly wrapped and on time. Love the shop.”

Helpful Report

Hi Ada Thank you so much for your lovely comments about our store and your online shopping experience, it's fantastic to hear. So glad you like the products you bought from us. Hope to see you shopping with us again soon, whether in store or online. Best wishes Rachel Cotswold Trading

“Absolutely fantastic customer service with great communication which meant my parcel arrived smoothly for Christmas.”

Helpful Report

Hi Clare Great to hear that your parcel arrived safely and smoothly in time for Christmas. Thanks for your lovely comments about the customer service you received. Best wishes Rachel Cotswold Trading

“Speedy and efficient service - delighted.”

Helpful Report

Dear Felicity, Thank you for leaving us a positive review. It's great to hear the order arrived quickly and I'm glad you were pleased with the service. I hope you will shop with us again in future. Best Wishes Sophie

“Speedy delivery. Good quality Christmas cards with a very good selection. I shall be using them in the future”

Helpful Report

Dear Jane, Thank you for taking the time to leave us a review. It's great to hear you had a positive shopping experience and were able to find some nice cards. We look forward to you using us again in the future. Best Wishes Sophie

“Fantastic personal customer service after buying something on line - a pair of suede mittens which are excellent quality and competitively priced - thank you”

Helpful Report

Dear Sandra, I'm pleased to hear you were happy with our customer service! Thank you also for your comments on the mittens, it's great to hear you were pleased with the product. We look forward to your custom again in the future. Best Wishes Sophie

“Great service with a fast despatch”

Helpful Report

Thank you for leaving us a positive review. I'm pleased that you found our service good and that we were able to despatch your order promptly for you. We look forward to your custom again in future. Best Wishes Sophie

“Great customer service. Arrived on time for a birthday celebration.”

Helpful Report

Dear Susan, Thank you for taking the time to leave us a review. I'm glad you were pleased with our customer service and that we were able to provide you with the card on time. Best Wishes Sophie

“Good experience”

Helpful Report

Thank you for leaving us a review. I am glad you had a good shopping experience and hope you would choose to shop with us again in future. Best Wishes Sophie

“This penguin tree topper is gorgeous. Really well made and a beautiful addition to our tree”

Helpful Report

Dear Sadie, Thank you for leaving us a review. I'm glad you are happy with the tree topper, the penguin one is super sweet and was a big hit for 2021! Happy new year and we hope you choose to shop with us again in the future. Best Wishes Sophie

“The items I ordered are lovely, especially the Advent calendars. The package arrived to my home in Florida much more quickly than expected. Things were well packed and arrived in pristine condition. I am well pleased with my purchases and customer service.”

Helpful Report

Dear Elizabeth, Thanks for taking the time to leave us a review. It's great to hear you purchased from Florida and that the parcel arrived promptly! I'm glad you were happy with the items and I hope you choose to shop with us again in the future. Best Wishes Sophie

“Easy to use website, good online shopping experience., and fast dispatch. Hope to deal with this company again.”

Helpful Report

Thanks for leaving us a positive review. It's great that the website was easy to use and that you had a pleasant shopping experience. We look forward to your custom again in future. Best Wishes Sophie

Cotswold Trading is rated 4.9 based on 2,922 reviews