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Cotswold Trading Reviews

4.9 Rating 2,214 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

4.9

Based on 2,214 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for over 20 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From big name brands such as Orla Kiely, Garden Trading, Cath Kidston and Voyage Maison to independent boutique designers including Powder Design, Bronte by Moon, Inouitoosh and The Braided Rug Company, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
36 High Street
BROADWAY
WR12 7DT

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Cotswold Trading 5 star review on 23rd April 2024

Cotswold Trading 5 star review on 2nd February 2024

Cotswold Trading 5 star review on 2nd February 2024

Cotswold Trading 5 star review on 2nd February 2024

Cotswold Trading 5 star review on 2nd February 2024

Cotswold Trading 5 star review on 24th November 2023

Cotswold Trading 5 star review on 15th October 2023

10

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cotswold trading stock a good variety of quality gifts and books ,I am happy with my purchase ,the items are always posted on time and arrive as expected”

Hi Carol, Thank you for leaving us a review. It's great to see you are a frequent shopper with us and that you're pleased with our products and shipping. We welcome you back to order from us again soon. Best Wishes Sophie (Cotswold Trading)

“The item I ordered was as described and arrived on time”

Hi Michael, Thank you for leaving us a review. I'm glad you're happy with your order and that it arrived on time and very much hope you will order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“Items ordered from various suppliers & all dealt with efficiently with the confirmation detailing what I’d purchased.”

Hi Patricia, Thanks for taking the time to leave us a review. It's nice to hear you ordered various different items from us and that you found the process to be efficient. We very much hope you will feel encouraged to order from us again in the future. Best Wishes Sophie (Cotswold Trading)

“The Christmas cards I ordered are perfect, and the service from the company was excellent. I will certainly use Cotswold Trading again.”

Hi June, It's great to hear you will be returning and purchasing from us again! I'm glad you liked the Christmas cards and that you were pleased with our service - we really appreciate the feedback. Best Wishes Sophie (Cotswold Trading)

“I ordered 3 calendars & 2 advent calendars. Pleased with all items.”

Hi Penelope, Thanks for taking the time to leave us a review. Great to hear you are stocking up ready for Christmas and I'm glad you are pleased with the items! Best Wishes Sophie (Cotswold Trading)

“I was pleased with my purchase packaged well as item was fragile”

Hi Michael, Thank you for your review and for the lovely image. I'm glad you were pleased with your purchase and I'm sure it will look lovely in your home this Christmas. Best Wishes Sophie (Cotswold Trading)

“Many useful products available, easy communication when service was required,”

Hi There, Thank you very much for leaving us a review. I'm glad you liked our product selection and I'm pleased we were able to help as required. Hopefully you will come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“We ordered packs of Christmas cards. They were delivered on time but the envelopes provided were too small to fit the cards. They were very quick to respond and sent us further packs of cards with the correct-sized envelopes. The cards were OK, but not as good as appeared online and as we had hoped. This is why I gave four instead of five stars.”

Hi There, Thank you for leaving us a review. I'm glad we were able to get the correct envelopes sent out for you. I'm sorry to hear the cards were not quite as you had hoped, hopefully you can still make good use of them. Best Wishes Sophie (Cotswold Trading)

“Delighted with my Christmas cards & giftwrap, excellent quality & beautifully packed.”

Hi Jane, Many thanks for leaving us a review. I'm pleased to hear you're happy with our products and that they were all wrapped up nicely. We look forward to you shopping with us again in future. Best Wishes Sophie (Cotswold Trading)

“Thank you for safe delivery of my Christmas cards. They were well packaged and arrived promptly. Some packs are really lovely and the right size but some I feel are too small which is not the fault of Cotswold Trading. Overall I am pleased.”

Hi Ann, Thank you for taking the time to leave us a review. I'm glad to hear you are happy with the majority of your Christmas cards, it's a shame some are not quite the size you were after, but I hope you can make use of them all the same. We very much hope you will return and shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Good choice of gifts and cards,some unusual Christmas items”

Hi Linda, Thank you for leaving us a review. I'm pleased to hear you liked our selection of gifts and Christmas items, we look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“The mug I ordered arrived promptly & very well packed”

Hi Ann, Thank you for leaving us a review. I'm pleased to hear the order arrived in good time and I will pass on the compliments on the packaging to our warehouse team. We look forward to you shopping with us again in future. Best Wishes Sophie (Cotswold Trading)

“Fast delivery, goods as expected.”

Hi Lynne, Thanks for taking the time to leave us a review. I'm glad the delivery time was fast and that all was as expected with your order. Best Wishes Sophie (Cotswold Trading)

“Good service”

Hi David, Thank you kindly for your feedback. Great to hear you were pleased with our service and I hope it will encourage you to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“If possible could you widen your range of cards - I am running out of different ones to use for family and friends, as I am a regular purchaser of cards. Thank you”

Hi Mary, Great to hear you are a regular shopper with us! I'm glad you like our card ranges, we are regularly looking at ordering new designs, particularly from new suppliers which we have started buying from this year. Thanks for the feedback and hopefully we will have some new cards in stock that may be of interest to you soon. Best Wishes Sophie (Cotswold Trading)

“Loved the keyring I bought great quality”

Hi Sandie, Thank you for leaving us a review. I'm pleased to hear you liked the keyring, they are rather sweet and very popular! Hopefully you will shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Good, prompt service.”

Hi There, Thanks for taking the time to leave us a review. I'm pleased to hear you were happy with our service and I hope you will choose to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Very helpful staff when I had a query Arrived on time and goods as stated. Very pleased”

Dear Susan, Thank you very much for leaving us a positive review. It's fantastic to hear that a member of the team was able to assist with your query and that your items arrived promptly and as promised. I very much hope you will shop with us again in future. Best Wishes Sophie

“Speedy delivery. Good quality Christmas cards with a very good selection. I shall be using them in the future”

Dear Jane, Thank you for taking the time to leave us a review. It's great to hear you had a positive shopping experience and were able to find some nice cards. We look forward to you using us again in the future. Best Wishes Sophie

“Good experience”

Thank you for leaving us a review. I am glad you had a good shopping experience and hope you would choose to shop with us again in future. Best Wishes Sophie

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Cotswold Trading is rated 4.9 based on 2,214 reviews