Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,751 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,751 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company. Item was packaged so well and delivery was quick... would certainly buy from this company agian”

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“The product is very small in size. I expected it to be a bit bigger”

Helpful Report

Hi Fransan, Thanks for leaving us a review. Sorry to hear the size is not as you expected, the dimensions are listed in the product details. If you would like to return the item for a full refund we can of course process this for you. Best Wishes Sophie (Cotswold Trading)

“I am very pleased with the beautiful cards and prompt delivery of them.”

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“Very quick delivery. Goods as on website/colours true. Reasonable price. Something special and unusual is always a delight to find. Reviewing Atsuko Matano face cloths.”

Cotswold Trading 5 star review on 2nd February 2024

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“Fantastic customer service !”

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“Very satisfied with the whole shopping experience from ordering to receiving my product, which I am very happy with.”

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“Excellent service as always and a brilliant range of products”

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“Excellent service, easy to follow website and excellent packaging of goods”

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“Plesed with the good qualuty of my purchase and, and that the careful packing ensured no damage in transit.”

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“Good quality, natural products”

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“Very pleased with our purchase. Securely packed and arrived within time given. Would recommend.”

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Hi There, Thank you for taking the time to leave us a review. Great to hear you would recommend us and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Love the hand wash chalk (black pomegranate) however it irks me that the bottle, when finished, is thrown away(recycled). Please please ask the company to sell refillable pouches, (not the least of reasons being to prevent that lovely glass bottled being filled with an 'inferior' product from other brands that do sell pouches!”

Helpful Report

Hi Denise, Thank you for leaving us a review and for leaving us feedback on the Chalk handwash. We will pass this onto the supplier and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“I have made a few online purchases from Cotswold Trading. Orders arrive promptly, always correct and thankfully they have used Royal Mail as their courier which is re-assuring. I would definitely buy from them again.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're a repeat customer with us and yes we use Royal Mail to deliver, where possible if the size of the parcel fits. We look forward to you shopping with us again. Best Wishes Sophie (Cotswold Trading)

“An exceptionally helpful staff member made online shopping so easy and pleasant. The whole experience was veer good and the product arrived well packed in good time. Highly recommend shopping with Cotswold Trading.”

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Hi Sue, Thank you for taking the time to leave us a review. It's great to hear we were able to help you and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“very good！”

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“The advent calendars are beautifully drawn & a nice change from chocolate varieties, with nicely drawn images behind each door to admire each day.”

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Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the advent calendars and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Website stock not up to date - but it was just after Christmas. But the staff sorted it out quickly and efficiently. Parcel well packed. Quality of cards very good.”

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Hi There, Thank you for leaving us a review. Great to hear we were able to sort the stock issue out and I'm glad you're pleased with the cards. Best Wishes Sophie

“Today, we received our order of a Roger la Borde Heart of the Forest 3D Advent Calendar. We are delighted with our purchase and the Cotswold Trading service has been excellent from order to delivery. Thank you.”

Helpful Report

Hi There, Thank you for leaving us a review. Great to hear you were pleased with the item and our service and we welcome you back to shop with us again. Best Wishes Sophie

“The cards and quick delivery were entirely satisfactory.What I did have a slight issue with is the website,finding what you know is there ,and that it is out of stock,which is not surprising , because it is such a lovely card.Too many cards go flashing by,and found it not simple to claim discount offered. While stylised depictions of animals and birds are artistic,the depictions of the representations being lifelike, entirely in their own accurate surroundings have even a greater impact.”

Helpful Report

Hi Peter, Thank you for taking the time to leave us a detailed review. Great to hear the cards and delivery were to your liking. I'm sorry to hear you found the website difficult to navigate at times. We often keep out of stock products showing online so customers know we stock them and can request email notifications for when they're back in stock. Regarding the depictions of products, we often take the imagery directly from the supplier so we have no influence over this, but any lifestyle shots we take ourselves we try to make as user friendly as possible. We hope you will come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Ecxcellent service , I love this shop”

Helpful Report

Hi Elizabeth, Thank you for your compliments on our service. Great to hear you're a fan of our shop as well and we look forward to welcoming you in store or online again soon. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,751 reviews