Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,752 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,752 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

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“Efficient service but item was smaller than I expected. I could have purchased a similar item elsewhere for cheaper.”

Helpful Report

Hi Audrey, Thank you for the compliments on our service. Sorry to hear the item was smaller than expected, the dimensions are listed in the product description, but if you don't wish to keep the item it can of course be returned for a refund. Best Wishes Sophie (Cotswold Trading)

“The customer service was great and the kimonos arrived so quickly. Very satisfied with ordering from you and will do so again. The quality of the product was just as advertised. Thank you.”

Helpful Report

Hi Fiona, Great to hear you're pleased with your purchase and that the quality was as expected. We welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Purchased two items as a Christmas gift. Parcel arrived in perfect condition and on time. Very happy with both purchases, thank you”

Helpful Report

Hi Tess, Great to hear you were pleased with the items for your Christmas gift! We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent and efficient service plus the product was lovely. Thank you so much.”

Helpful Report

Hi Elizabeth, Thank you for taking the time to leave us a review. It's great to hear you were pleased with our service and the product you purchased. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“HELPFUL FRIENDLY AND HAPPY TO DEAL WITH ALL REQUESTS.WILL CONTINUE TO DEAL WITH COTSWOLD TRADING AND THE EXCELLENT SELECTION OF GOODS ON OFFER ELAYNE A. HOLMES.”

Helpful Report

Hi Elayne, Thank you for taking the time to leave us a review. It's lovely to hear your compliments on our service and delivery and we look forward to you shopping with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Nice table runner wich matched the mats I have peviously bought.”

Helpful Report

Hi There, Thank you for leaving us a review. It's great to hear you're pleased with the table runner and we welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Excellent fast delivery and perfectly wrapped. Would definitely shop again!”

Helpful Report

Hi Julie, Wonderful to hear you would come back and shop with us again, we look forward to your next order! Best Wishes Sophie (Cotswold Trading)

“My cards were well packaged and arrive quickly, I will be using your company again. Many thanks.”

Helpful Report

Hi Richard, Great to hear you're pleased with your card purchases and we look forward to you ordering from us again! Best Wishes Sophie (Cotswold Trading)

“Great service”

Helpful Report

Hi Paul, Thank you for leaving us a review and great to hear you're pleased with our service. Best Wishes Sophie (Cotswold Trading)

“Very prompt service!”

Helpful Report

Hi Robert, Thank you for leaving us a review, it's great to hear you're pleased with the speed of our service and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“US Customer here and my transaction through their system was easy. My interaction with Sophie from Cotswold Trading was wonderful! Thanks Sophie!! The item I received was unblemished on arrival and the shipping was prompt. I plan to be a repeat customer!”

Helpful Report

Hi Dennis, So glad you liked your purchase! Glad to have been able to help you and look forward to you placing a new order. Best Wishes Sophie (Cotswold Trading)

“Excellent service. Would certainly recommend.”

Helpful Report

Thank you for your compliments on our service and great to hear you would recommend us to others! Best Wishes Sophie (Cotswold Trading)

“I wanted to buy a particular advent calendar and Cotswold Trading had it at a very competitive price with new subscriber discount. The whole process of selecting items through to checkout and payment was straightforward and my calendars arrived packaged securely in a tough card envelope with additional protective card inside. Email communication about my order was good throughout and I'm extremely happy with my whole experience. I bought two Roger la Borde 3D advent calendars following a Google search for suppliers.”

Helpful Report

Hi Jo, Wonderful to hear we were able to supply Roger la Borde advent calendars to you for a competitive price and that you came across us via Google. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“super quick and efficient delivery ... competitive price too”

Helpful Report

Thank you for taking the time to leave us a review, great to hear the delivery was efficient and that you were pleased with our pricing. Best Wishes Sophie (Cotswold Trading)

“The item I bought was so beautiful, unique and just something I will treasure forever. Great price and delivery was quick, I couldn’t ask for more.”

Helpful Report

Hi Charlotte, So nice to hear you will treasure your purchase, that's all we could wish for! We hope you will come back and shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Good experience Item I was after came quickly and well wrapped.”

Helpful Report

Great to hear you had a positive experience shopping with us and that the order arrived promptly. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Very satisfied ,quick delivery.I am happy with the article I purchased ,I hope my Great Grandson will also be very happy when Santa delivers it”

Helpful Report

Hi Janet, Great to hear you're pleased with your purchase and I'm sure your Great Grandson will be also. Merry Christmas! Best Wishes Sophie (Cotswold Trading)

“Timely shipping, well packaged and prompt communication, thank you!”

Helpful Report

Hi Rafael, Thank you for taking the time to leave us a review. Great to hear you were pleased with our communication and shipping and we welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“Very good service. The ordering went smoothly and the item arrived very quickly. Thank you, I will order cards from you again.”

Helpful Report

Hi Sandra, Great to hear you plan to order cards from us again in future! Thank you for the compliments on our service and we welcome you back to shop with us again soon. Best Wishes Sophie (Cotswold Trading)

“Please don't stick the prices onnthe back ofvthe cards. Difficukt to remove without damaging the card.. Better put it onnthe wrapping material.”

Helpful Report

Hi Ine, Thank you for the feedback regarding the pricing stickers, I will pass this onto our warehouse team. Hope you like the cards! Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,752 reviews