Cotswold Trading Reviews

Name: Cotswold Trading
Address: 36 High Street, Broadway, Worcestershire
Rating: 4.85

4.9 Rating 2,603 Reviews

97 %

of reviewers recommend Cotswold Trading

Company Reviews

Metrics

Info

4.9

Based on 2,603 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Cotswold Trading:

Cotswold Trading has been sourcing uniquely stylish, beautifully designed products for nearly 30 years. An award-winning destination store, we specialise in chic homewares and gifts, with inspirational must-haves and quirky collections to transform your home and garden into a truly special place.

From well-known brands such as One Hundred Stars, Garden Trading, Emma Bridgewater, Robert Welch and Alex Monroe to small artisan designers and makers such as Chalk UK, St Eval Candle Company, The Braided Rug Company, By Room and Elizabeth Scarlett, we have something for everyone and loads for yourself. Browse our ever-changing collection of special gifts online or pop in and visit our stores in beautiful Broadway or Leamington Spa.

Visit Website

Phone:

01386 853331

Email:

enquiries@cotswoldtrading.com

Location:

36 High Street,
Broadway
Worcestershire
WR12 7DT

Cotswold Trading 5 star review on 25th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with our purchase. Securely packed and arrived within time given. Would recommend.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. Great to hear you would recommend us and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Love the hand wash chalk (black pomegranate) however it irks me that the bottle, when finished, is thrown away(recycled). Please please ask the company to sell refillable pouches, (not the least of reasons being to prevent that lovely glass bottled being filled with an 'inferior' product from other brands that do sell pouches!”

Helpful Report

Hi Denise, Thank you for leaving us a review and for leaving us feedback on the Chalk handwash. We will pass this onto the supplier and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“I have made a few online purchases from Cotswold Trading. Orders arrive promptly, always correct and thankfully they have used Royal Mail as their courier which is re-assuring. I would definitely buy from them again.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're a repeat customer with us and yes we use Royal Mail to deliver, where possible if the size of the parcel fits. We look forward to you shopping with us again. Best Wishes Sophie (Cotswold Trading)

“An exceptionally helpful staff member made online shopping so easy and pleasant. The whole experience was veer good and the product arrived well packed in good time. Highly recommend shopping with Cotswold Trading.”

Helpful Report

Hi Sue, Thank you for taking the time to leave us a review. It's great to hear we were able to help you and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“very good！”

Helpful Report

“The advent calendars are beautifully drawn & a nice change from chocolate varieties, with nicely drawn images behind each door to admire each day.”

Helpful Report

Hi There, Thank you for taking the time to leave us a review. It's great to hear you're pleased with the advent calendars and we welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Website stock not up to date - but it was just after Christmas. But the staff sorted it out quickly and efficiently. Parcel well packed. Quality of cards very good.”

Helpful Report

Hi There, Thank you for leaving us a review. Great to hear we were able to sort the stock issue out and I'm glad you're pleased with the cards. Best Wishes Sophie

“Today, we received our order of a Roger la Borde Heart of the Forest 3D Advent Calendar. We are delighted with our purchase and the Cotswold Trading service has been excellent from order to delivery. Thank you.”

Helpful Report

Hi There, Thank you for leaving us a review. Great to hear you were pleased with the item and our service and we welcome you back to shop with us again. Best Wishes Sophie

“Ecxcellent service , I love this shop”

Helpful Report

Hi Elizabeth, Thank you for your compliments on our service. Great to hear you're a fan of our shop as well and we look forward to welcoming you in store or online again soon. Best Wishes Sophie (Cotswold Trading)

“Quality item, well packaged and quick delivery. This is my second purchase from Cotswold Trading and will buy from them again.”

Helpful Report

Hi Nigel, Great to hear this is your second purchase from us, we welcome you back to place more orders with us again in future. Best Wishes Sophie (Cotswold Trading)

“A*** company”

Helpful Report

Hi Jane, Thank you for your rating of our company, we really appreciate the feedback. Best Wishes Sophie (Cotswold Trading)

“This is the first time I shopped with them. Outstanding promptness in delivery and very well packed items. I will most certainly shop with you again.”

Helpful Report

Thank you for your positive review, it's great to hear you were pleased with your first ordering experience from us. We look forward to your next order. Best Wishes Sophie (Cotswold Trading)

“Good experience ordering online and quick delivery.”

Helpful Report

Thanks for leaving us a review and great to hear you had a good order experience and fast delivery. We welcome you back to shop with us again. Best Wishes Sophie (Cotswold Trading)

“great service - immediately replaced item lost by royal mail”

Helpful Report

Hi Emy, Thank you for leaving us a review. Great to hear we were able to replace a lost parcel for you and I hope you will feel encouraged to shop with us again. Best Wishes Sophie (Cotswold Trading)

“Very pleased I decided to buy my friend's present from Cotswold Trading, they were so helpful and efficient! She got it in good time for Christmas and loves it.”

Helpful Report

Hi Gaynor, Great to hear we were able to help and that your friend loves her present. We welcome you back to shop with us again in future. Best Wishes Sophie (Cotswold Trading)

“right product right place right time delivered next day sorted”

Helpful Report

Wonderful to hear your order experience ran smoothly and we were able to delivery next day for you. We hope you will feel encouraged to come back and shop with us again. Best Wishes Sophie (Cotswold Trading)

“Bought for as Xmas present (recipient was pleased). Very swift delivery, and well packaged.”

Helpful Report

Thank you for leaving us a review. It's great to hear the recipient was pleased with their gift and we hope you will come back and shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“Shopping internationally always involves risk but my transaction with Cotswold Trading was seamless! The package came so very well wrapped and the products were just as they appeared on the website. A great overall experience! Thank you!”

Helpful Report

Hi There, It's great to hear you're an overseas customer of ours and that the transaction and order experience went well for you. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

“I bought the tube squeezers as stocking fillets and everyone was delighted,”

Helpful Report

Great to hear the recipients liked the tube squeezers, they're a handy little gift!

“Managed to buy Fable England piece that was out of stock at other traders. Nice and easy experience.”

Helpful Report

Hi Marina, Great to hear we had the Fable England piece you wanted and that the ordering experience was easy for you. We welcome you back to shop with us again in the future. Best Wishes Sophie (Cotswold Trading)

Cotswold Trading is rated 4.9 based on 2,603 reviews