“The website was good, however when I chose the cheapest option company, I had to go through all of the procedure again, once done I then had to phone them to confirm identity. J in then had to repeat lots of the information, only to find out the quote was a lot more expensive than original. I ended up staying with my original insurance company”
“Quotes you receive never match quotes you will get mostly you can't buy the insurance online you have to call each provider 40-50 min call repeating everything you already wrote just to get much higher price”
“Very straightforward and quick to get a quote. Well priced and simple to initiate the policy.
Pros - Simplicity, speed, price.
Cons - Advertises voucher incentives etc for taking out the policies but you have to hunt the offer down. This should be auto-produced for you.”
“I took out motor insurance with confused last year, following an unfortunate RTA the insurance company robbed me of five years no claims despite having protected my no claims bonus.
Despite appealing this the insurance company have argued stating Confused did not send this info over to them where they did not acknowledge I selected to protect my no claims.
I did email Confused and was asked to explain this all again, despite having responded I have had no response from them since.
This is very disappointing...”
“Kept getting sent one price from an insurer, through the site.
When I was then transferred to the next page to continue, the price was more than 50% higher!!”
