Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 234,081 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 234,081 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to get information and arrange insurance 10/10”

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Posted 1 month ago

“No complaints, straightforward and helpfull, would use again.”

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Posted 1 month ago

“Great options and easy to follow”

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Posted 1 month ago

“OK but I prefer to TALK to a real person at some point for them to compare, for example, if my daughter' was added as a named driver would my quote be cheaper? Eventually I went with the company that I was able to speak with, who were able to lower my charges by £200!”

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Posted 1 month ago

“Very good easy to navigate”

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Posted 1 month ago

“Great service.”

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Posted 1 month ago

“I purchased car insurance from Saga, via confused.com and as always, I got a really good deal and 5star rated insurance.”

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Posted 1 month ago

“Gave a good selection of insurers to choose from at very competitive prices.”

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Posted 1 month ago

“Quick and efficient”

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Posted 1 month ago

“Very efficient and gets the best deals from my experience. Would highly recommend.”

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Posted 1 month ago

“Very easy to use and extremely helpful on getting a new insurance sorted”

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Posted 1 month ago

“Saved me over £100 on my renewal quote and had additional benefits. Quick and easy to use. Excellent”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Easy and fast peace of mind”

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Posted 1 month ago

“Very straightforward”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Partly sold by the rewards but didnt recieve any rewards and have tried to locate and access them but unable......why ?...compare the market rewards are transparent without any difficult access....i have tried to contact confused help team to apply my owed rewards ...still waiting”

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Posted 1 month ago

Hello Peter, Thanks for taking the time to leave your review. I’m sorry to hear you’re having trouble with the rewards and that you haven’t been able to access them yet. To get this investigated as a priority, please email communications@confused.com with your account details and a brief description of the rewards issue (including any order numbers or screenshots if possible). We’ll look into why the rewards aren’t appearing and help you access any rewards you’re owed. Kind regards, Jess, Confused.com Representative

Posted 1 month ago

“Far too expensive”

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Posted 1 month ago

Hello Brian, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative

Posted 1 month ago

“Good choices, queries answered promptly”

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Posted 1 month ago

“Didn't purchase”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 234,081 reviews