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Confused.com - Car Insurance Reviews

4.5 Rating 238,151 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,151 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Straightforward
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Posted 6 months ago
But still not received my rewards?
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Posted 6 months ago
Easy and quick to use. Great price comparison site.
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Posted 6 months ago
Recently apparently improved app now functions seamlessly and I insured 2 vehicles very quickly.
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Posted 6 months ago
Confused came up with the best prices, I will use your services every time, thanks.
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Posted 6 months ago
Wide range of comprehensive quotes … but watch the small print. Go into provider for details to make sure they suit you.
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Posted 6 months ago
Smoothe, easy to access details required and very good, competitive price. I saved £100!😊
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Posted 6 months ago
Clear good mixture of products
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Posted 6 months ago
Quick and easy to use
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Posted 6 months ago
Confused.com has been consistent in their attempts to support me to choose cheaper car insurance but some of their choices offer very little coverage if their was an accident, like offering £1000 if you lose an arm or a leg. That I think can be improved.
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Posted 6 months ago
Broad range of quotes at very competitive prices
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Posted 6 months ago
unable to retrieve rewards as I only have a desk top PC and not able to download app
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Posted 6 months ago
Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. Our Rewards+ program is app exclusive to ensure a secure and seamless experience. Because of this, a mobile device is required to log in, view and use any earned rewards. We understand not everyone has a smartphone. An alternative option is to use a tablet: Our app is fully compatible with most iPad and Android tablets. If you have access to a tablet, you can download the app and use it to manage and redeem your rewards. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Ka, Confused.com Representative
Posted 5 months ago
Very quick and easy.
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Posted 6 months ago
Easy to use. Quick and simple.
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Posted 6 months ago
Gave higher prices
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Posted 6 months ago
Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Ka, Confused.com Representative
Posted 5 months ago
Site easy to navigate and I found the insurance at a lower cost on this site.
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Posted 6 months ago
Confused did ok to be fair. I don't want people bothering me I just want to do the comparison and take it from there. The quote they found me was really competitive. I was in the process of cancelling the renewal price I had been given by my incumbent insurer when they miraculously came back with a 16% cheaper price. I used to be quite principled where I would have sacked them off for taking the mickey, now I just want the cheapest renewal price so I stayed with my insurer despite their despicable behaviour. I will use confused again though.
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Posted 6 months ago
Got the best quote with confused.com really happy saving over £100 plus gift very happy
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Posted 6 months ago
Takes to long to find what I wanted had to add on to many things to get what I wanted and the price was a long way from were it started
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Posted 6 months ago
Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Ka, Confused.com Representative
Posted 5 months ago
Simple quick and easy to use. Best prices..
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Posted 6 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,151 reviews