Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Dan, Confused.com Representative
“Used this site. Not impressed. I especially asked for agent to call back if my phone cut off which she didn't. Half way through doing renewal a survey cut in and I lost contact. Thus, you lost my business.”
Thanks for leaving your review, your feedback is really valuable to us.
Confused.com do not operate a hone service so it may not have been us you were speaking to.
If you’d like to contact us, please email help@help.confused.com with details of your query and our team will be happy to help. Or you can visit our contact us page for other ways to contact us!
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
“Confused as to be expected - good. However, Direct Line not so good. But this could be said of all the other comparison sites who come up with Direct Line as a quote option. Could not get through via digital technology. Had to rely on a good old phone call to get anywhere. I have insurance.”
“It was not easy to use the compare site initially because I’m not that good with IT things but after awhile I found it okay and it’s been good to use because of the comparison quotes given. I was able to get a cheaper quote than my previous Insurer had provided so it saved me money. In the future I will be using it for comparisons and learning how to get the best results.
Wendy”
“Firstly - I don’t understand why I have to download the app to get a reward for making a purchase via confused.com. Then when I download the app I can’t access using my username and password combo and you appear not to know who I am even though you sent this email to this email address - so you must know who I am. Maybe it’s why your called confused.com - because that’s what you do to try not to build customer loyalty”
Thanks for leaving your review, your feedback is really valuable to us.
If you’d like to contact us, please email help@help.confused.com with details of your query and our team will be happy to help. Or you can visit our contact us page for other ways to contact us!
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
“I like to buy from companies that are likely to deal well with any claim I might ever have to make. I am prepared to pay to remove unnecessary hassle. Confused.com just saved me almost 30% on the renewal of the cheapest acceptable price last year.”
