Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 227,973 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 227,973 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Very pleased with my Car insurance quote. I will always first check on with confused.com.”

Helpful Report

Posted 1 week ago

“It’s ok to use as a guide for comparison purposes but when it comes to picking up the perks they offer for using them to switch it’s a different story. The responses are non existent and so far I’ve switched two policies but no vouchers have been provided or response received very bad service”

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Posted 1 week ago

“Great timely review of my car insurance--saved a good bundle.”

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Posted 1 week ago

“I went through yourselves & bought AA car insurance & you haven’t came back to me to confirm any benefits.”

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Posted 1 week ago

“The promised vouchers and nothing has come!”

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Posted 1 week ago

“The site is easy to use, and has a clear presentation.”

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Posted 1 week ago

“Brilliant service and always get what I am searching for”

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Posted 1 week ago

“Straightforward resource for comparison of multiple companies with bonus of gift.”

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Posted 1 week ago

“I cannot fault Confused.com for finding car insurance deals. This year the online interface was easier than last year, and the contrast between the cost of renewing with my previous insurer and switching to a new insurer couldn't have been clearer - the previous insurer wanted £570 whereas the new insurer charged me £220 (why pay £350 extra, needlessly, for the same coverage - in fact, the new insurer offered courtesy car and basic breakdown cover and basic legal fees for the lower premium). Yes, it's easier just to let your last insurance company re-insure automatically, but you pay a lot for ease and convenience. So nowadays it's a no-brainer to shop around to cut costs, and Confused.com make that a lot easier.”

Helpful Report

Posted 1 week ago

“Easy to use good”

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Posted 1 week ago

“A good stop for when you are shopping for car insurance.”

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Posted 1 week ago

“Was easy and no complication”

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Posted 1 week ago

“Confused.com provided quotes lower than other comparison sites. Also it is worth taking up the rewards offered by Confused.com as these can often be more suitable than there competitors rewards.”

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Posted 1 week ago

“Always been really good, I've got no complaints”

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Posted 1 week ago

“I needed a new policy including my son with a provisional licence. I looked on three different comparison sites, and quotes on all three sites were obviously significantly higher than my old policy where I was the only driver. However, of the three quotes, Confused was more than £100 cheaper (for the exact same policy) than the other two sites.”

Helpful Report

Posted 1 week ago

“Easy site to use. Savings were reasonable but not outstanding probably due to overall market conditions.”