“I found Confused.com's website easy to navigate. Managed to fill in all my information and receive the cover I needed within minutes. Would definitely recommend.”
“I found my insurance on confused saved me £60. I would like to have purchased it through confused but it insisted I downloaded the app and I don't want a phone full of apps. So it would be nice if you could purchase through the website rather than you insisting we have your app because a lot of people that I know and me and the wife will not download apps anymore. It clogs up your phone. But hey, thank you for your information, was very helpful”
Hello,
Thank you for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way.
We don't offer that reward in our promotion anymore but there are are still over 100 different retailers to choose from.
If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com.
Dan, Confused.com Representative
Hello,
Thank you for leaving your review.
I’m very sorry to hear you had trouble purchasing your insurance cover.
Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy.
We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page.
Dan, Confused.com Representative
