Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,145 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,145 reviews

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Anonymous

Anonymous // 01/01/2019

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“I clicked on the link in your app and paid the £228 for my car insurance on the basis there were some £47 pounds worth of benefits from buying through the app. I have not seen any of those benefits and furthermore after buying through the app I received an email from the Coop offering me the same cover I had just purchased in the app for £21 less. It is obvious that the app is just a scam.”

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Posted 2 months ago

Hi Peter, Thanks for leaving your review. We’re sorry to hear you haven’t received your Confused.com reward. Once you’ve claimed your reward, it can take up to 14 working days for this to show as available on your Confused.com app. If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs Ka, Confused.com Representative

Posted 2 months ago

“Easy and fast”

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Posted 2 months ago

“Great prices. Better price and coverage over 2 other comparison sites.”

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Posted 2 months ago

“Easy very very quick”

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Posted 2 months ago

“Brilliant it allowed me to view over a hundred quotes much better than phoning companies thank you Confused.com”

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Posted 2 months ago

“Very pleased with the service I received and £250 pounds less than my renewal quote from my insurance provider”

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Posted 2 months ago

“Very pleasant and helpful”

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Posted 2 months ago

“was easy to navigate through to the best buy”

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Posted 2 months ago

“First class service easy to understand.”

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Posted 2 months ago

“Very easy to use”

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Posted 2 months ago

“Accepted your quote and paid for insurance but you refuse to pay reward.”

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Posted 2 months ago

Hi Marjorie, Thanks for leaving your review. We’re sorry to hear you haven’t received your Confused.com reward. Please email help@help.confused.com with details of your query and our team will be happy to help. Or you can visit our contact us page for other ways to contact us! https://www.confused.com/help/contact-us Ka , Confused.com Representative

Posted 2 months ago

“Because after i got my prices from you I have been having messages from my bank reporting that I’ve had many different requests about some finances check on me, why should anyone have any right to do this l, there’s no reason for anyone to be checking about me and have no right to be searching my personal information when I’ve only enquired about a price for my next year’s cover, nothing about this is right here and I shall definitely not be recommending a site that goes enquiring about my personal finances, all that matters is that I paid the price offered to me and as far as they get their money there’s no reason to do anything else than insurance transaction agreement and then cover me for the year, so can you please tell me what gives anyone any right to do any kind of financial check on me, would you be okay with that happening to you or your partner bank account and personally I don’t think you would be impressed by these companies and certainly would not be interested in doing business with someone like that so please when you have time to review this message can you please let me know why anyone has any right to do this when nothing has been agreed with anyone yet for my next years insurance policy, I’m just very disappointed that this has happened and I am telling you this because I don’t know if you know this is happening, end of the day it’s your name that is being used and tarnished by these companies and I shall definitely not be doing any business this year at least thanks for your time in reading this and hope it’s something you can enquire about yourself and see what is happening here thanks again from Mr C Else”

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Posted 2 months ago

Hi Craig, Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue Because you have posted on a review site, we cannot view your specific Confused.com account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong. Ka, Confused.com Representative

Posted 2 months ago

“I have always considered Confused.com-Car Insured to be an efficient and trustworthy organisation who I would use whenever I required such a company.”

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Posted 2 months ago

“Found it confusing was cheaper at my local insurance”

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Posted 2 months ago

Hi Carolyn, Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Ka, Confused.com Representative

Posted 2 months ago

“Happy with advise you gave when renewing my car insurance”

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Posted 2 months ago

“Saves a lot of time by just having to fill out the application once. Instead of on every insurance website. Also can be cheaper than going directly to a company.”

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Posted 2 months ago

“Looking for insurance for my new car, checked o other sites as well as Confused and found there's to be cheapest cover with more for my money.”

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Posted 2 months ago

“The car insurance search was excellent and enabled me to find an alternative policy with similar features to my current policy but with a premium less than I paid last year. The options provided included many well known brands with a 5 star defacto rating and the choice I made gave me a saving of more than £150.”

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Posted 2 months ago

“Easy to use go back edit requirements prices clearly laid out just perfect saved our family a lot of money over the years”

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Posted 2 months ago

“Had saved my details from last year just needed to update my new car details which was very easy. I am a 75 year old who isn’t particularly tech savi but found the whole experience quite easy.”

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Posted 2 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,145 reviews