“Got what I wanted no fuss, programme easy to use, no endless plodding through a maze of questions. Found an insurance for my car that suited me, job done.”
“The original quotes are not right , even from the begining, I had been requesting all the extra covers by the time you click to go on the providers website, the quote does not contain all the extra covers but the price is show as a basic and then you have to add the extras again,going up the quote. For me the quote with all the extras was £47 in Confused.com but when I proceed going into the providers website , the same extras when up to £74
So be sure that you will waste time ,”
Hello,
Thank you for leaving your review.
As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website.
However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority.
Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question.
I’m very sorry for any inconvenience this has caused you. We hope to resolve this for you soon.
Jess, Confused.com Representative
