Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 234,285 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 234,285 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

Anonymous

Anonymous // 01/01/2019

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“Excellent Service l.”

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Posted 2 months ago

“Pleased with the quotes easy to check the various offers”

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Posted 2 months ago

“Wass easy to make a insurance and is not first time when im doing competition with you guys,all the time i finding a good deal,thank you!”

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Posted 2 months ago

“Always the best prices plus the bonus voucher and drinks are most welcome”

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Posted 2 months ago

“Don't give reviews”

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Posted 2 months ago

“great service”

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Posted 2 months ago

“I find confused the best choice for comparison sites”

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Posted 2 months ago

“to early to tell”

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Posted 2 months ago

“Great price comparison website with incentives”

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Posted 2 months ago

“No sites better for good honest prices Great value”

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Posted 2 months ago

“Managed to get a great deal. Thanks.”

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Posted 2 months ago

“Your headline "click bait" figures were not the actual price that was being offered by the insurance provider, and was just their lowest price with no options. This policy led to me wasting half an hour of my life.”

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Posted 2 months ago

Hello Sean, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative

Posted 1 month ago

“As this is the first time of using Confused.co I can only say it is good and easy to date”

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Posted 2 months ago

“Great but rewards section was having technical issues for 3 days so I was unable to claim straightaway”

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Posted 2 months ago

“I was given quotes that looked like good deals and then when I followed the link to retrieve them on the insurers site, it not longer existed. Tried for hours , multiple times and I could never actually retrieve my quote. Misleading deals.”

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Posted 2 months ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Jess, Confused.com Representative

Posted 1 month ago

“Got the results that I wanted”

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Posted 2 months ago

“Just good for prices”

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Posted 2 months ago

“Got the worst possible insurance quotes”

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Posted 2 months ago

Hello Juwayriyah, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Jess, Confused.com Representative

Posted 1 month ago

“Fairly straightforward”

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Posted 2 months ago

“Easy to navigate and use. Best quotes found here .”

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Posted 2 months ago

Confused.com - Car Insurance is rated 4.5 based on 234,285 reviews