Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,148 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,148 reviews

Customer Service
Communication Channels	Email

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“helpfall and nice to speak to a human being”

Helpful Report

Posted 2 months ago

“Very nervous of IT as I am 80 years old but managed to get the right result ( a new insurance provider) without too many problems.”

Helpful Report

Posted 2 months ago

“A very user friendly , and streamlined insurance purchasing experience removing the tedious shopping around for the best deal. A word of caution however , I have been contacted by my new insurer enquiring why a claim from early last year , wasn’t disclosed when I believed the info was automatically in the system and the quotes around 30% cheaper as expected.”

Helpful Report

Posted 2 months ago

“Excellent services”

Helpful Report

Posted 2 months ago

“I could not claim the voucher or other rewards advertised.”

Helpful Report

Posted 2 months ago

Thanks for leaving your review. We’re unable to locate a claim for a Confused.com reward under your email address. Here is how to claim your reward after buying car, home, or van insurance: Open the app: Start by downloading or opening the Confused.com app from your device's app store/play store. Claiming: Go to the "Rewards" section, log in, tap "Claim my reward" and complete the required questions on the reward claim form. Timeline: We then need to verify your policy details (like your policy number and insurer). This can take up to 14 working days. Make sure your push notifications are on so we can let you know when your reward is verified! You can then redeem your wallet balance for a brand of your choice. Dan, Confused.com Representative

Posted 2 months ago

“Used the 'new motorists' insurance finder for my son, saved a bundle.”

Helpful Report

Posted 2 months ago

“Quick & relevant questions”

Helpful Report

Posted 2 months ago

“Easy to use and find a great quote”

Helpful Report

Posted 2 months ago

“The price very high”

Helpful Report

Posted 2 months ago

Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail. Dan, Confused.com Representative

Posted 2 months ago

“very good comparisons”

Helpful Report

Posted 2 months ago

“I took car insurance on my wifes car in march through confused and they did not give me my reward I informed them several times and got no were I have taken car insurance out with them for my car all I hope it is not a con and they give me my reward”

Helpful Report

Posted 2 months ago

“Good price easy to fill in”

Helpful Report

Posted 2 months ago

“Easy to use”

Helpful Report

Posted 2 months ago

“Fairly straight forward to use, though I really needed to speak to someone about recent speeding issues but could not find a phone number”

Helpful Report

Posted 2 months ago

“Very quick and simple to get quote”

Helpful Report

Posted 2 months ago

“Stressing and frustrated”

Helpful Report

Posted 2 months ago

“Confused.com came up with the best prices for me but be careful when being transferred to insurers website as Hastings changed my start date by three days without informing me”

Helpful Report

Posted 2 months ago

“Very satisfied, assured”

Helpful Report

Posted 2 months ago

“Looking at quotes to change insurance”

Helpful Report

Posted 2 months ago

“Very straightforward navigation through various prices quoted for my car insurance. Add-ons clearly quoted & accepted. Best price (including add ons) accepted and insurance confirmed. Also added bonus to accept 'reward' of £20! Thank you Confused.com Helen”

Helpful Report

Posted 2 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,148 reviews