“App wouldn’t let me put my licence number in , I tried several times only them to be told sometimes it
Won’t recognise numbers .. waste of time .. went with my renewal quite it was easier … your prices are more expensive than my renewal”
Hi Mary,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
I have reviewed your account and I can see your Driving licence number has been entered on the form.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Ka, Confused.com Representative
“Cheapest car insurance quote was £403. 2 other well-known comparison sites quoted £235 or £237. (one offered excess cover as well). Can't believe difference in price”
Hi Roger,
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Ka, Confused.com Representative
Hi David,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you feel this way
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative