Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,149 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,149 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“Your website is really help..”

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Posted 3 months ago

“The whole process was great from start to finish”

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Posted 3 months ago

“App wouldn’t let me put my licence number in , I tried several times only them to be told sometimes it Won’t recognise numbers .. waste of time .. went with my renewal quite it was easier … your prices are more expensive than my renewal”

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Posted 3 months ago

Hi Mary, Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. I have reviewed your account and I can see your Driving licence number has been entered on the form. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail. Ka, Confused.com Representative

Posted 3 months ago

“Very easy to use and results were comprehensive and competitive.”

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Posted 3 months ago

“Ideal, saved me trawling round lots of insurers and offered plenty of choices and I saved money when switching from my existing insurance company.”

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Posted 3 months ago

“Easy to get a good idea of prices for next year's insurance.”

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Posted 3 months ago

“Brilliant service for helping with my car insurance”

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Posted 3 months ago

“Quick and easy online form and an instant quote”

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Posted 3 months ago

“A spread sheet of slimmed down quotations would ease comparison.”

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Posted 3 months ago

“Easy to fill in form. Good selection of insurers with details but would like to screen for those who are online only with no contact number.”

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Posted 3 months ago

“I'm a technophobe and it was so easy to find quotes and go to the website and purchase what I needed”

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Posted 3 months ago

“Convenient and efficient”

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Posted 3 months ago

“Easy process and good price options.”

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Posted 3 months ago

“Cheapest car insurance quote was £403. 2 other well-known comparison sites quoted £235 or £237. (one offered excess cover as well). Can't believe difference in price”

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Posted 3 months ago

Hi Roger, Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail. Ka, Confused.com Representative

Posted 3 months ago

“Confused fits the bill the on line customer service rubbish at best”

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Posted 3 months ago

Hi David, Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Ka, Confused.com Representative

Posted 3 months ago

“Brilliant service straight forward and easy to use,would definitely recommend”

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Posted 3 months ago

“A good responce to clearly give good cheap but quality car insurance”

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Posted 3 months ago

“Quick and easy. Saved £115 on car insurance.”

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Posted 3 months ago

“Easy to use website, clear prices and information, able to choose from wide selection of quotes.”

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Posted 3 months ago

“Easy too use,great price and cover. Overall very happy 😊”

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Posted 3 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,149 reviews