Cohorted Reviews

4.2 Rating 2,421 Reviews
80 %
of reviewers recommend Cohorted
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About Cohorted:

Cohorted brings the magic of product discovery online by connecting everyday beauty lovers with a taste for premium, to leading beauty brands that you can fall in love with, if not already… From our No1 premium subscription beauty box to our Limited-Edition curations, our team of beauty enthusiasts promise to bring you the best in beauty discovery for you to trial.

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Anonymous
Anonymous  // 01/01/2019
Too many lip treatments
Helpful Report
We're sorry to hear you're disappointed with your Beauty Box this month. At Cohorted, our ethos is providing the best Beauty Box experience in the UK. We can only do this through constantly improving on our boxes. Thanks to feedback like yours that is possible.
Items definitely didn’t feel as high quality as the previous box received. Love receiving beauty products but everything had a grainy substance over the packaging. Feel wasn’t luxurious enough sadly and items are still in the original box.
Helpful Report
We're sorry to hear you're disappointed with your Beauty Box this month. At Cohorted, our ethos is providing the best Beauty Box experience in the UK. We can only do this through constantly improving on our boxes. Thanks to feedback like yours that is possible.
Duplicate product. Dr Pericone cleanser.
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It was my first beauty box, and l was quite dissapointed - the color of lipstick - too red; and the other - too brown, something like chocolate, something that looks cheap, and could be used just by some adolescents with bad taste. It's not my colours at all. And all of the creams were from the same some unknown company that is hardly known to the world.
Helpful Report
Firstly, we'd like to apologise for your experience with us. We strive to provide the best Beauty Box experience and it seems we have fallen short on this occasion. It is only through feedback like yours that we can improve the quality of our Beauty Boxes going forward. Thank you for your review.
A bit disappointed with this box to be honest. It was my first box and I was hoping for high end brands and more variety. The skincare, which was the main part I had never heard of and I won't use and then I got 4 lip products which seems like overkill.
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Not bad, however, nothing exciting. The products keep repeating. Brands are unknown. Serums and moisturiser, how many of them can you have? Next month there will be another serum. A bit disappointing again.
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A bit disappointing this month, we had the ducco eyeshadows before and the other eyeshadows (Laura’s) were more like concealer than an eyeshadow. We’ve had two or three eyeliners in less than an year, how many black eyeliners does one need?....
Helpful Report
Thanks for your review, Elena. We're incredibly saddened to hear you're disappointment with your May Edition Beauty Box. Our ethos is to maintain a fresh and exciting experience for each of our Beauty Boxes and that can only be done thanks to reviews and feedback like yours. I will pass your feedback onto the rest of our team.
More disappointed that the last few I have received. Nothing that I felt was me. Also the box looks like it’s falling apart at the back, I noticed this on the last box too.
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Hi Thanks for your review, we're so saddened to hear that you feel this way. We really appreciate your feedback here and we will be sure to pass this onto the rest of the team - we're always looking for ways to improve the customer experience so thank you for sharing.
One of my less favourite boxes
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Hi Thanks for your review, we're so saddened to hear that you feel this way. We really appreciate your feedback here and we will be sure to pass this onto the rest of the team - we're always looking for ways to improve the customer experience so thank you for sharing.
Feb 19- This was one of my least fav boxes. Maybe because lasts few boxes have been so amazing that this fell short. Was still value for money though x
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Thank you for your feedback. We really appreciate your feedback here and we will be sure to pass this onto the rest of the team - we're always looking for ways to improve the customer experience so thank you for sharing.
Not keen on the hand lotion as I thought it was beauty boxes and not as good as the December box but it’s a nice monthly treat
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Thank you for your review
Pas beaucoup de produits ce mois-ci et que pour le visage
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Thank you for your review! :)
I love the cohorted box, always something new to try!!!!
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Thank you for your review! :)
Sadly didn't receive 2 of the products listed. I missed out on the benefit lipstick and nars eyeshadow. They were replaced with 2 items from brands I hadn't heard if. The mini pallete was o.k but the lipstick was not up to standard. If you can't fulfil boxes as per print description it would be good to know in advance also if you could share the wealth so I only received 1 of the replacement items. Will be deciding wether or not to continue my subscription when the next box comes along as this is 2 months in a row now this has happened to me and there are other subscriptions out there to try.
Helpful Report
Thanks for your feedback. We're sorry you weren't entirely happy with this month's beauty box. Our ethos is ensuring we provide the best experience for all our customers and we can only do that thanks to feedback like yours. I'm sure you'll love next month's box as much as we do.
Will start with positive- Masks and small lipsticks are very good (though both lipsticks size is mini, which is disappointing, at least one of them could be proper size). in my box I didn’t get Nars eyeshadow as was stated in the booklet (was quite upset getting different brand eyeshadow instead); the contouring pallet is ok, but nothing special and contouring is not in fashion anymore - 2-3 years ago trend. Sample of cream and fragrance - anyone can get it for free in any big cosmetic stores, not impressed. It’s my first box with Cohortes - find it quite average, nothing speacial. Will give it another try, but if have same feeling about next one, will stop ordering.
Helpful Report
Hi Vlada, thank you for your feedback. We're glad to hear that you enjoyed the Biocell Face Masks and Lipsticks. We're incredibly sorry you feel this way. I'll pass this feedback onto the rest of the team. We're always looking for ways in which we can improve our service for you. We're sure you'll love October's Beauty Box just as much as we do.
I loved half of the products. However, the other half is stuff that I would never use which is a shame.
Helpful Report
We're sorry you weren't entirely happy with your beauty box this month. I'll pass this feedback onto the rest of the team. We're always looking for ways in which we can improve our service for you. We're sure you'll love October's Beauty Box as much as we do.
Excellent products. Was very pleased with my friends box I have now brought a box for next month. Very excited
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Hi Rach, thanks for your feedback.
This months box I was disappointed with, I’m afraid, There was a contour palette from Bella Pierre that has been in one of the boxes previously and there really should not be repeats of the same products going in the boxes within months of each other, the Nars eyeshadow was the best item in the box, I would love to see some ysl , huda, more Nars Bobbi Brown etc, I will keep my subscription a little longer but if it’s like this month I’m afraid I will be cancelling and looking elsewhere
Helpful Report
Hi Jo, we're sorry you weren't entirely happy with your Beauty Box this month. I'll pass this feedback onto the rest of the team. Our ethos is ensuring we provide the best experience for all our customers and we can only do that thanks to feedback like yours. I'm sure you'll love next month's box as much as we do.
Overall a good mixed box. Loved the masks, definitely my favourites in the box. Disapponted with the lip make up samples, especially with them being sample size but a good colours - even for my darker skin tone. I don't contour but my sister loves the shades. This is my second box and love the present to myself each month which is a surprise! ❤️
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Thank you for your review, I'll pass your feedback on to the rest of our team.
Really pleased with my box and most of the contents but was a little disappointed that the Nars eyeshadow was missing as I would have loved to try it.
Helpful Report
We're sorry to hear you was missing an item in your Beauty Box. If you could please contact our customer services (customerservice@cohorted.co.uk) so we can resolve this issue for you.
Cohorted is rated 4.2 based on 2,421 reviews