“This is my 2nd pair of CU shoes.... Really solid value for the price! I did have a small hiccup this time where I placed an order for 2 pairs of shoes, was told they were en route from Spain, and then had both pairs cancelled on me for lack of availability. A week later I checked the site and 1 of the 2 colorways were showing available in my size still, so I ordered again and they were shipped. Glad that I looked so I could buy them ;)”
“I was a little suprised at how long it took to receive the items. I first thought these boots were in stock, but I was informed they would need to be made. I did like the feedback I recieved, and I was also grateful the boots were shipped with UPS. In terms of fit, the boots are a little tight, but the quality of leather is impressive and I look forward to purchasing another pair of boots through Cobbler Union.”
“I order a midnight blue Christopher by factory outlet..yes I love it..eventhough I have a big discount 100 mor dollars I guess..I understand that coz of discount there's have some defect..but mine have a very obvious mess up..the part of soul have a damage and how they cut are not the same to the pair of shoes..coz how I like this shoes,no regret for me..hoping next time..not so obvious the damages..”
“Especially when on sale, but not only then, Cobbler Union shoes offer outstanding value for money. Construction and fit are excellent at this price point, but I think that the quality of the leather uppers on the shoes I bought could have been better.”
“Best price for the product, fast shipping, good email notifications. Package arrived on time. Contents were not packaged well inside and were jumbled up and one of the lids was banged up.”
“Long story short, I purchased a pair of William semi brogue Oxfords in size 12.5 Mueseum Brown that were not stock, and it took longer than the quoted couple months lead time to get them in, and I wound up picking the Richard in Museum Oxblood instead. I'm absolutely not upset at all. I can only imagine how difficult it is to do small batch production of odd sized shoes, and getting in special leathers sourced across Europe. They communicated very well with me, and included some extras because of my wait. I was treated like a valued person, rather than like a number or a peon, like what has happened with some large companies. The shoes and belt are gorgeous. They're absolutely stunning, and I just love to stare at them and the fiddleback waist. It was well worth the wait, and they're an amazing shoe for the price. I WILL be purchasing something else in the future.”
“The shoes fits well and has great finish. The rubber sole needs more cushion to be competitive against other brands in same category. U also need to come up with city rubber or dianite soles on your leather shoes.”
“I think the website is good and customer service is responsive. The only "glitch" was that I'd failed to read the fine print about ordering a "size smaller." Why, precisely do you do this? If you should order a certain size, just label the shoe that way. An 8.5 should always fit an 8.5. AT LEAST PUT IT IN BOLD NEAR THE SIZE BOXES instead of at the bottom of the description (to which I may not have read).”
“Shoes look nice and seem to be well made. Time will tell. I was unable to retroactively apply a $50 rebate which would have been nice. First experience with Cobbler Union, waiting for reply about care for the shoes”