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Cobbler Union Reviews

4.5 Rating 477 Reviews
86 %
of reviewers recommend Cobbler Union
Fast delivery of excellent product. I ordered the Saphir suede shampoo and brush after I got blood on my expensive suede shoes. The shampoo did an excellent job of bringing my shoes back to life and getting completely rid of almost all the stains.
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Posted 1 year ago
Courteous support!
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Posted 1 year ago
Products arrived in a quick, timely manner exactly as advertised. Thank you!
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Posted 2 years ago
Transaction was smooth and easy. I had to exchange for a different size and the process was very fast! I was in my perfectly sized boots in just a few days.
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Posted 2 years ago
Dope belt. Fast shipping. Would recommend.
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Posted 2 years ago
Absolutely love the shoes. Customer service was great! They handled a couple of small concerns promptly.
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Posted 2 years ago
The quality of the shoes is beyond words. Perfect
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Posted 2 years ago
I bought a matching set - shoes, belt, and shoe trees - with the intention of wearing them to a wedding in the fall. I feel very confident that I got a good value for money.
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Posted 2 years ago
Fast shipping, and they handled the exchange for a smaller size super quickly!
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Posted 2 years ago
I randomly stumbled on Cobbler Union doing a google search and I'm so glad I did. I was looking for a luxury loafer for my wedding, and was struggling with other companies. I ordered a pair from Cobbler Union, and could feel the difference in the quality of the shoe and the Leatherman. They fit my foot like a glove, and they look amazing. After I ordered them, I saw that they went on sale for $80 cheaper than what I purchased them for. I sent Cobbler Union an email, and they instantly refunded me to match the sale price, no problem. Great show, great service, would recommend to anyone looking for a great show!
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Posted 2 years ago
I have numerous pairs of CU, the quality of the shoes for the price is remarkable. Received compliments for every single pair. The shoes get softer after each wear, the comfort is unparalleled, it is clear of any 'air sneaker' you may have. The two toned calf and suede leather boots are excellent, you will not find a pair that attract more attention than them. I wish CU brings back the hat collection from Lock and Co.
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Posted 2 years ago
This time, I bought a bag and card holder. Both of them are decent and reasonable. I had a some issue with the delivery but, the customer relationship department handled my order with care.
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Posted 2 years ago
Terrific quality and stylish products and great service!
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Posted 2 years ago
you did great. friendly and helpful. I received the wrong size, and this was corrected immediately.
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Posted 2 years ago
Shoes are beautiful. I was sent the wrong size belt but called the support number 1 (888) 461-2816 and the lady helped me. Your support is AWESOME! This is just as important to me as the item being purchased. The lady, I wished I remember her name, was super helpful and extremely friendly. She is a great representative for your company.
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Posted 2 years ago
I like my shoes and honestly they were worth the wait .
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Posted 2 years ago
Customer service has been excellent. Prompt communication on product details and status of order and shipment status.
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Posted 2 years ago
Questions about size were answered appropriately. The shoes actually arrived and fit me perfectly. The shoes look great so far.
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Posted 2 years ago
First off, I own six pairs of CU's so that should tell you how I feel about the quality and value of the shoes. Additionally, customer service has been spot-on and timely. I would suggest you carry a Euro line as I also like that style of shoe. Other than that, keep up the great job.
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Posted 2 years ago
Incredible shoes. Definitely plan on buying more!
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Posted 2 years ago
Cobbler Union is rated 4.5 based on 477 reviews