CLS Money | Mortgage Brokers Reviews

4.9 Rating 2,992 Reviews
99 %
of reviewers recommend CLS Money | Mortgage Brokers
4.9
Based on 2,992 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CLS Money | Mortgage Brokers Reviews
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Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

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Amy has been super helpful. Her responses were really quick and she has made the process nice and easy. I would definitely recommend using CLS money. Overall the whole team have been extremely supportive throughout the process.
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Posted 1 month ago
Hi Tish. Thank you for your wonderful review! We're delighted to hear that Amy provided you with super helpful service and made the process nice and easy for you. Your recommendation means a lot to us. We're proud to have a supportive team, and we're thrilled to have been able to assist you. If you ever need anything else, please don't hesitate to reach out. Kind regards, Andrew at CLS Money :)
Posted 1 month ago
Everyone has been so helpful in what is a very daunting experience. CLS have made the whole process easier by taking the time to answer all of my silly questions and being on hand to help every step of the way.
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Posted 1 month ago
Hi! Thank you so much for your kind words! We understand that navigating the mortgage process can feel daunting, and we're thrilled to hear that our team was able to make it easier for you. We're always here to answer any questions, no matter how small they may seem. Your satisfaction is our priority, and we're grateful for the opportunity to assist you. If you ever need anything else, please don't hesitate to reach out. Kind regards, Nicky at CLS Money :)
Posted 1 month ago
We have used CLS Money multiple times for multiple properties, and we will continue to do so, because they are great at what they do. Friendly, efficient and knowledgeable. A first class service.
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Posted 1 month ago
Hi Anthony. Thank you very much for your continued trust in CLS Money and for your glowing review! We're delighted to hear that you've had positive experiences with us multiple times. Providing a friendly, efficient, and knowledgeable service is what we strive for, and we're thrilled that you consider it first class. We look forward to continuing to serve you in the future. Kind regards, Harley at CLS Money :)
Posted 1 month ago
Everyone has been so helpful in what is a very daunting experience. CLS have made the whole process easier by taking the time to answer all of my silly questions and being on hand to help every step of the way.
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Posted 1 month ago
Hi. Thank you very much for taking the time to share your feedback. We're delighted to hear that you found our team helpful and supportive throughout your experience. At CLS, we strive to make every step as seamless as possible, and we're glad we could assist you with any questions you had along the way. Should you require any further assistance, please don't hesitate to reach out. Kind regards, Nicky at CLS Money :)
Posted 1 month ago
Excellent from start to finish always there for you when your feeling stressed can not rate this company and every member of the team any higher thank you
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Posted 1 month ago
Hi Ian. Thank you sincerely for your kind words! We're thrilled to know that our team's support made your experience with us a positive one from start to finish. Your feedback means a great deal to us, and we're grateful for the opportunity to assist you. Should you ever need anything in the future, please don't hesitate to reach out. Kind regards, Paul at CLS Money :)
Posted 1 month ago
This is my second time using CLS who in my first year were superb in dealing with my adverse credit history and finalising my first mortgage. The second time around I was initially hesitant due to the expected fees which are obviously higher with securing poor credit mortgages, however now those times are over they were as cheap as any other broker and by all means the most pleasant people to deal with, special shout out to Melissa who I had dealt with before my credit score changed, she was already on the ball and looking at mortgage offers for me the second my rating was in the good sector. Helpful, friendly, informative and an absolute pleasure to have dealt with, as a customer I can not ask for any more! Also to Ellen for arranging a chat about my mortgage protection insurance, and Freya who was informative every step of the way up until completion. Nothing is ever too much trouble, they answer every question in what I felt was honest and informative responses, I know they do this for a living but for someone who is new to the process and getting a mortgage in adverse circumstances and then a remortgage I can not sing their praises highly enough (and any other member of the team who I may have missed out, I do apologise). Highly recommended!! Thank you all so much for making a stressful time, easy, smooth and friendly!
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Posted 1 month ago
Hi Richard. Thank you immensely for sharing your experience with us once again. We're honored to have had the opportunity to assist you not just once, but twice now. It's incredibly rewarding to hear that our team, especially Melissa, Ellen, and Freya, could provide you with the support and guidance you needed throughout the process. Your kind words about our service, transparency, and dedication truly mean the world to us. We understand how daunting navigating mortgages can be, especially with adverse credit history, and we're thrilled we could make it a smoother journey for you. Should you ever require assistance in the future, please know that we're always here to help. Thank you for recommending us, and we look forward to any future opportunities to serve you. Kind regards, Harley at CLS Money :)
Posted 1 month ago
Myself and my husband couldn't thank Josh and Rachael enough for all their help getting us our mortgage. My husband had some discrepancies in his past with his credit with a few late payments and we never thought we would get accepted after a couple mortgages said no so actually getting an offer was amazing. The response back was always very quick if we had any question and always made us feel at ease. We just want to thank you all for everything you have done for us. We wont forget this ❤️
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Posted 1 month ago
HI Paige. Thank you so much for your heartfelt words and for entrusting us with your mortgage journey. We're thrilled that Josh and Rachael could assist you in securing your mortgage, despite the challenges you faced with credit history. Your appreciation means the world to us, and we're grateful for the opportunity to have been a part of this milestone in your lives. Should you ever need assistance in the future, please don't hesitate to reach out. Wishing you both all the best in your new home! Kind regards Nicky at CLS Money :)
Posted 1 month ago
Couldn’t recommend CLS money enough. First time buyer so really had no idea about the whole buying process. From start to finish CLS have supported me through everything, and provided very friendly help. Also helped with life and home insurance which i will have their support for life which is way more than i expected from this service. Amazing!
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Posted 1 month ago
Hi Ryan. Thank you immensely for your glowing recommendation! We're delighted to have been able to support you through your first home buying journey. Providing friendly and comprehensive assistance is always our goal, and we're thrilled to hear that we could exceed your expectations. We're pleased that we could also assist you with life and home insurance, and we're committed to continuing to provide support for all your future needs. Should you require any further assistance, please know that we're always here for you. Wishing you many wonderful memories in your new home! Kind regards, Gemma at CLS Money :)
Posted 1 month ago
George was amazing really helped me during a difficult time, arranging a mortgage to buy my ex out of the family home, at my age I thought mortgages were in my past but he was professional and very supportive, couldn't recommend him enough
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Posted 1 month ago
HI. Thank you sincerely for your kind words about George and our services. We're pleased to hear that George could assist you during what we understand must have been a challenging time. Providing professional and supportive guidance is something we strive for, and we're glad George could make a positive impact. Your recommendation means a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Kind regards, Gemma at CLS Money :)
Posted 1 month ago
We recently used Ellen and her team to take out buildings insurance and couldn't recommend enough. Always on hand to explain, answered all our queries and were very friendly and not forcing products on us at all. Particularly Sophie Lebeze who was very helpful and available! Would definitely use again :) Thank you!
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Posted 1 month ago
Hi Emily. Thank you very much for sharing your positive experience with us! We're thrilled to hear that Ellen and our team could assist you with your buildings insurance needs in a helpful and friendly manner. Sophie Lebeze appreciates the special mention and is delighted to have been of assistance. We're grateful for your recommendation and look forward to serving you again in the future should the need arise. Kind regards, Paul at CLS Money :)
Posted 1 month ago
Gemma holmes has been fantastic throughout obtaining us our mortgage offer, nothing was ever to much bother. she kept in contact every step off the way and was very helpful. Amazing service 👏
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Posted 1 month ago
Hi. Thank you very much for your kind words! We're thrilled to hear that Gemma Holmes provided you with fantastic assistance in obtaining your mortgage offer. Keeping you informed and supported every step of the way is a priority for us, and we're delighted that Gemma could exceed your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Kind regards, Harley at CLS Money :)
Posted 1 month ago
George has been an amazing help with securing my first mortgage. He has kept me up to throughout the whole process and has been a great support with all my questions! Couldn’t recommend him enough:)
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Posted 1 month ago
Hi, thank you so much for your kind words! It was truly a pleasure assisting you with securing your first mortgage. We're glad we could provide the support and guidance you needed throughout the process. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Your recommendation means a lot to us! Kind regards, Nicky at CLS Money:)
Posted 1 month ago
I'm a first time buyer and purchased under auction conditions so I needed things moving fast. Unfortunately another broker let me down last minute and in a mad rush, CLS came through for me. Im CIS (construction industry scheme) Self employed so many lenders were being fussy. Frankie at CLS got me a great mortgage deal with absolutly no issues. Even better, it was officially approved and underwritten in less than 4 working days. I cannot thank them enough for their speedy and reliable service. They might not be the cheapest, but you get what you pay for, and Frankie has saved me thousands. Highly recommend CLS if you want first class service.
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Posted 1 month ago
Hi Nick, thank you immensely for sharing your experience with us. We understand the urgency involved in purchasing under auction conditions and are thrilled to have been able to step in and assist you effectively. It's fantastic to hear that Frankie could secure a great mortgage deal swiftly, especially considering the challenges presented by your CIS self-employment status. Your satisfaction and trust mean everything to us. Should you ever need assistance again or have any further questions, please don't hesitate to get in touch. We truly appreciate your recommendation and look forward to serving you in the future. Kind regards, Andrew at CLS Money :)
Posted 1 month ago
Everyone is just so lovely, but Lauren made me feel very confident right from the start that homeownership could be achievable. In such a difficult climate and as a first time buyer, it has been very worrying to navigate this process but Lauren has been very fast to come back to me with every query and she is always so happy.
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Posted 1 month ago
Hi Jen. Thank you sincerely for your kind words and for entrusting us with your homeownership journey. It's wonderful to hear that Lauren's dedication and responsiveness provided you with confidence throughout the process. We understand the challenges of navigating the housing market, especially as a first-time buyer, and we're thrilled to have been able to support you every step of the way. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out. Your satisfaction is our utmost priority. Kind regards, Paul at CLS Money :)
Posted 1 month ago
Great people to work with
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Posted 1 month ago
Hi, thank you for your kind words! We truly appreciate your positive feedback and are thrilled to hear that you enjoyed working with us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help. Kind regards, Paul at CLS Money :)
Posted 1 month ago
Very good quality service nobother excellent people and very good team working very good for you and your family and good at ther jobs. If you need help ask for SUE. She will keep you right.
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Posted 1 month ago
Hi Christopher, thank you so much for your wonderful review! We're delighted to hear that you found our service to be of excellent quality and that our team members, including Sue, were helpful and effective. Your satisfaction is our priority, and we're grateful for the opportunity to assist you and your family. Please don't hesitate to reach out if you ever need anything else. Kind regards, Gemma at CLS Money :)
Posted 1 month ago
I was extremely dubious about applying for a mortgage as I have adverse credit from a few years ago. I came across CLS and Lauren was assigned my case, she was extremely helpful, friendly and patient with me. I applied for my Mortgage with Kent Reliance on Jan 31st, I received my offer today! Yes it was a long process but that was down to the lender requesting other documents that I couldn’t provide at that exact time. I am so pleased with how I was treated from start to finish. Thank you SO MUCH LAUREN.
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Posted 1 month ago
Hi Katie, thank you very much for sharing your experience with us! We understand that applying for a mortgage can be daunting, especially with adverse credit history, but we're thrilled to hear that Lauren provided you with such helpful, friendly, and patient assistance throughout the process. We're delighted that you received your offer from Kent Reliance and that you're satisfied with the service you received from start to finish. We'll be sure to pass your gratitude along to Lauren. If you ever need further assistance, please don't hesitate to reach out. Kind regards, Andrew at CLS Money :)
Posted 1 month ago
Very professional and quick, CLS money is the best and most reliable mortgage broker company I have ever worked with. Thank you Lauren for your support.
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Posted 1 month ago
Hi Martin, thank you for your kind words and for choosing CLS Money! We're thrilled to hear that you found our service to be professional, quick, and reliable. It's wonderful to know that Lauren provided you with exceptional support throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future if needed. Kind regards, Paul at CLS Money :)
Posted 1 month ago
I approached CLS money at a time when I felt hopeless about getting the right mortgage. Their industry knowledge and professionalism with best customer service delivered an amazing offer. They also assigned an amazing account officer to ensure all boxes are ticked till exchange is competed. My high regards to Amy Randall and Joshua Weekes – many thanks for your help and getting the mortgage sorted for me. Nureni Jimoh- +44 7850969791
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Posted 1 month ago
Hi Nurenji, thank you so much for sharing your experience with us! We're thrilled to hear that our team, especially Amy Randall and Joshua Weekes, provided you with such excellent service. We understand how overwhelming the mortgage process can be, and we're glad that our industry knowledge and professionalism, coupled with top-notch customer service, helped deliver an amazing offer for you. Your kind words mean a lot to us, and we'll be sure to pass along your gratitude to Amy and Joshua. If you ever need assistance in the future, please don't hesitate to reach out. Kind regards, Gemma at CLS Money :)
Posted 1 month ago
My Mortgage Advisor was Lauren and I have to say she was AMAZING! I was so dubious about applying for a Mortgage because I had some adverse credit from a few years ago, but after speaking to Lauren, I felt extremely confident she would beable to help me. It took 6 weeks in total but that’s because the Lender had asked for extra documents, so it was extremely stressful waiting but Lauren kept me up to date and finally….I GOT MY MORTGAGE OFFER TODAY!!! 😀🥳 Thank YOU SO MUCH LAUREN AND ALL AT CLS. 👌👌👌
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Posted 1 month ago
Hi Katie, thank you for your glowing review! We're thrilled to hear that Lauren provided you with such amazing support throughout the mortgage process. It's understandable to feel dubious, especially with past credit challenges, but we're delighted that Lauren instilled confidence in you. We appreciate your patience during the extra document requests, and we're overjoyed that you received your mortgage offer today! We'll make sure to pass on your gratitude to Lauren and the rest of the team at CLS. If you need any further assistance, please don't hesitate to reach out. Congratulations on securing your mortgage! Kind regards, Nicky at CLS Money :)
Posted 1 month ago
CLS Money | Mortgage Brokers is rated 4.9 based on 2,992 reviews