Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,714 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,714 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was effortlessly. I like the design of the website and the checkout experience via PayPal”

Helpful Report

“Easy to order and arrived very fast”

Helpful Report

“Really happy with it,great hoover 😀”

Helpful Report

“Prompt delivery.”

Helpful Report

“I have not used it yet as I am waiting for the lawn to be finished however I wanted it for a long time and I was dismayed that even though I was on the list I was never informed it was back in stock. My wife is Chinese so I know where it comes from and what is involved getting it to you. I am sure a number of customers gave up because they never received a reminder from you regarding when delivery might be made. With regard to the unit, the knob on top that sets the grass-cutting height is not clear enough to see which position is which height. I hope this helps I will email you when I have used the unit. ------ Original Message ------”

Helpful Report

“Emailed Cleva Requesting a Spare 24v Battery for my Robot Mower which they gave me all the details how to order and Recieved the new Battery a few days Later , They were very Helpfull and the Service was Very good Thanks Walt .”

Helpful Report

“Very happy with cleva goods arrived really quick”

Helpful Report

“Arrived quickly and works expected.”

Helpful Report

“Took a long time for the product to arrive and, when it did, the wrong product was delivered. Unsuccessful in attempts to contact Customer services.”

Helpful Report

Hi Mr King, thanks for leaving feedback. Unfortunately, as it's been a year since you placed your order, we're unable to look into this for you. I'm sorry for any inconvenience caused. Our customer service team can assist with matters like this and are contactable at sales@cleva-uk.com.

“It was a professionally done happy with product delivery and time scale”

Helpful Report

“Great lawn mower, very reliable. Much better than I expected, and a much better price than Amazon. Only downside was the higher shipping rate to Northern Ireland, but still was excellent value overall. Website was easy to use, and a good experience overall. Will definately be going direct to manufacturer again.”

Helpful Report

“Very good. Straight forward and simple to make a purchase.”

Helpful Report

“Handled my issue with the battery for my strimmer immediately and a replacement was here the next day. Super, friendly service - thank you!”

Helpful Report

“A very good experience from start to finish. Very efficient.”

Helpful Report

“Excellent service, thank you”

Helpful Report

“Good quick service and a good quality hover mower that seems to be sturdy and well built comes with the spacers and spanner to adjust the cutting height”

Helpful Report

“Really good quick and easy”

Helpful Report

“Just great service”

Helpful Report

“Accurate description of product. Easy to order and very quick delivery. Would definitely buy from this site again”

Helpful Report

“Very efficient, quick service, lots of communication and delivered when promised.”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 6,714 reviews