Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,727 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,727 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not had time to use them yet but delivered quickly & safely.”

Helpful Report

“Excellent service.”

Helpful Report

“Fast delivery and happy with filters”

Helpful Report

“Easy to make a purchase. Fast efficient delivery.”

Helpful Report

“Excellent process - great experience”

Helpful Report

“Really straight forward, and a good mower”

Helpful Report

“Let down by courier who dumped the item on the doorstep, rang the bell and without waiting to see if we were in legged it back to the van! Poor service!”

Helpful Report

“Very quick delivery. Both machines seem to perform well after a couple of uses at the moment, generally quite impressed.”

Helpful Report

“The blade is great! Can I just ask about another aspect of the Lawnmaster 60V. I find the design for the pushing handles really poor and over complicated. They never seem really rigid and pop open if you give it a real push. The folding idea is great and altogether it is a great mower, but the pushing handles do not give me confidence and are really fiddly to erect. Am I doing something wrong? Please tell me. Or is there a weakness in the design? Yours sincerely Paul Brown”

Helpful Report

“Very easy to buy online. There was a promotion and it was easy to apply the code . Quick, clear and efficient service, flawless next day delivery . Very nice and quality product Very happy”

Helpful Report

“Great value, appears great quality and very fast delivery”

Helpful Report

“Easy buying process and made use of the discount code. Received the unit in just under 24 hours of my order!”

Helpful Report

“Really pleased - would highly recommend. Speed of delivery was amazing too”

Helpful Report

“Easy to order Super speedy delivery”

Helpful Report

“Unfortunately there were 2 screws missing to the shredder part number 15. I have contacted you on two occasions without any response. So i have to say customer care is really poor.”

Helpful Report

Hi Barry, thanks for leaving feedback for us. I can see that you contacted us on 30th March to report the missing screws, one of our aftersales team replied to you the same day asking you to confirm your order number so that we can resolve the issue. We received no response and have had no other contact from you. It's possible our reply went into your junk folder, I'd advise checking there. Please contact us at sales@cleva-uk.com confirming your order number and the model of your product, and we'll be able to assist you.

“Fantastic next day delivery and my robot mower is already performing well.”

Helpful Report

“fast and efficient service, very good product”

Helpful Report

“A good website with explanations of what the products can do. This was useful as I am a very inexperienced lawn mower! The lawnmower order was processed and arrived very quickly.”

Helpful Report

“Very good experience from start to finish- well done guys”

Helpful Report

“Easy to purchase ad the mower came the next day. I like the fact that it comes with two high capacity batteries. Only used once, but it was great!”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 6,727 reviews