Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,738 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Unfortunately it didn't go very smoothly. The first mower arrived damaged - probably courtesy of the carrier (DPD). It was promptly replaced, but the 2nd mower appeared to have a manufacturing fault. It now turns out that this mower probably isn't faulty, but the instructions are misleading and don't make it clear exactly how the electrical controls and their LED displays operate. I have explained this in detail today, in an e-mail to Sarah in your Customer Service department, with a suggestion that the instructions be amended to make the method of operation clear for users. I am sure that if this is done, it will reduce future complaints about suspected manufacturing faults.”

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“It arrived within two days of ordering.”

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“No problems experienced”

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“Everything was spot on from ordering to delivery”

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“Good communication and fast delivery”

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“Easy choosing products and quick delivery.”

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“The hedge trimmer was delivered promptly”

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“Brilliant . Just used the mower for the first time and it works perfectly . Easy to put together even for me ! Really good communications with the seller . First class service .”

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“Good experience”

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“The items arrived within the time frame given and were as described and totally fit for purpose.”

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“Easy to order quick delivery”

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“As I say delighted to buy direct from you rather than Amazon and at a better price!”

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“Delivery spot on Exactly as specified Packaging perfect for size of product Put your trust in Cleva, they won't let you down”

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“3rd purchase very good”

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“Easy to set up and use. Works well on my lawn, which has already started to look better.”

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“First class”

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“Easy order process, good price and fast delivery time”

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“Had problems with battery charger very helpful sente a new one straight away”