Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,441 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,441 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

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“I returned the battery by return tracker post and 3weeks later I have not had a refund I don't think that is very good service.”

Helpful Report

Hi Iain, Thanks for leaving feedback. We haven't had notification of your order being returned to us by our warehouse. If you have proof of postage or tracking information for your return then please send it to us at sales@cleva-uk.com and we'll follow this up for you. Kind Regards

“Very good service and product”

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“The buying experience was good. I would have no reservations in recommending Cleva as an online retailer. I am also very happy with my new lawnmower. It cuts nicely & goes close to the edges which is a bonus. It stores away neatly & is easy to clean. The only thing I'm struggling with is the dual handle. It's difficult to stop the motor shutting off when pulling the mower backwards. It's ok on the push motion but as the handles are made from thin plastic they squib around a bit under the metal handle, thereby turning off the motor. It sounds like it has an intermittent fault as I mow up & down as the motor fires up & then slows down. I have to keep pulling the lever tighter & tighter & now I have a blister between my thumb & finger from the friction. I'm not too sure how to go about modifying it to solve the problem. It's a shame as I think the design of the rest of the mower is ok.”

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“Excellent website and product exactly as described”

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“Just what I need sturdy and strong”

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“Excellent service and product😊”

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“Limited use so far, but good suction. Let down by poor quality hose. The crevis tool could be a little slimmer for those awkward to get into spaces in the car.”

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“Fast delivery and a new customer 10% code made the cycle fan a good deal, wish i brought 2 now”

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“Another good purchase. Thank you.”

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“Buying the vacuum was really easy and delivered just as promised.”

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“The web site accurately described what I ordered, Delivered speedily with full update information as to its whereabouts.”

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“Very good service”

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“Great service 👍”

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“Quick and efficient ordering system very impressed and pleased”

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“Prompt service- thank you”

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“Good quality & fast delivery, thanks 😊”

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“All good from the website right the way through to delivery and pricing”

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“No problems”

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“Easy ordering and prompt delivery. Thanks”

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“Excellent Customer Service. Had a small issue with the vacuum and they sorted it straight away.”

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Cleva UK & Ireland is rated 4.8 based on 6,441 reviews