Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,211 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,211 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

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“Very simple to order on line, got 10% off & free next day delivery.”

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“The order was to correct a mistake in my earlier delivery. My alert to the company was promptly dealt with and replacement despatched and delivered as promised. Well done!”

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“Delivery on time and both lawn mower and strimmer working great.”

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“Easy purchase discounted”

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“The robot mower works really well, we have a slope it manages perfectly, the mower was ordered Friday and arrived Tuesday so the 24hr dilvery failed, taking into account the weekend it still failed”

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“On the whole OK but would prefer to be able to contact someone directly - phone number”

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“New battery for our 5yr old L10 lawnmower arrived swiftly (2 days) and was easy to install (machine left out accidentally in overnight frosts!). I would also like to thank the Cleva support team for responding promptly to the problem with our lawnmower, in interpreting the warning lights and helping us find the right solution. After sales support is so important.”

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“Quick delivery”

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“Great service”

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“All straightforward, easy to order, delivery was very quick. Would highly recommend this company”

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“Easy simple ordering. Prompt delivery.”

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“Easy to use web site no problem arrives on time”

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“Great service and a good product.”

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“Easy on line ordering and delivery as stated”

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“I had not heard of this company before I went looking for a lightweight cordless vacuum cleaner. What is great about it is you can lift off the main part to make a car or sofa vacuum. That it is lightweight and stands up on its own is another benefit. I purchased a second filter but it came with 2 and 2 attachments. I found I could vacuum my 2 bed chalet bungalow twice before the light started flashing and that included the stairs which I find a bind with corded machines. Very pleased.”

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“Would def buy from Cleva again and recommend.”

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“Phoned and confirmed the part number, ordered online - all very helpful and straightforward.”

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“Easy to order and super quick delivery”

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“After purchase I noticed that an offer was available to purchase both the lawnmower and a grass trimmer together. I therefore contacted Cleva and asked if I could make use of this offer and pay the balance owed. The reply stated I’d need to accept the lawnmower but then return it and then re-order the two items together! What a total joke and what extremely poor customer service simply because the operative dealing could not be bothered!”

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“Really easy to buy. 5*+++”

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Cleva UK & Ireland is rated 4.8 based on 6,211 reviews