Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,148 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,148 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 12th September 2026

Denise Martin

Cleva UK & Ireland 5 star review on 23rd August 2026

Mr Robert Carleton

Cleva UK & Ireland 5 star review on 17th July 2026

Denise Martin

153

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Superfast delivery and first class customer service.”

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“Appalling service , I ordered a Vacmaster on the understanding that it was next day delivery but it took several days before I received it. I think this was a con to get me to buy it .Will not use again. Rentner”

Helpful Report

Hi, thanks for leaving feedback. I can see that there was a delay to your order being delivered. I'm sorry for any inconvenience this may have caused. We certainly never 'con' our customers into buying our products, and we recommend customers contact us if there is an issue with their order. Kind Regards

“Previously bought a lawnmower I've just bought a hedge trimmer. Great value, with quick easy delivery.”

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“Arrived in time, does what I want it to. All good”

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“Quick and easy, delivery is excellent.”

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“It seems that Cleva only sells products with which they are entirely happy. That is a good filter in my view.”

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“The mower arrived within 24 hours of placing the order.”

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“Quick delivery”

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“Very good service from ordering to delivery”

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“It was so easy to order . Goods were delivered very quickly and well packed”

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“Not much to write really because everything was done Fast, professionally and by the book.”

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“What a fantastic company - the hoover arrived the very next day and is far superior to Dyson and Shark of which I have used for many years.After becoming jaded with them I decided to buy a Cleva Hoover and do not regret it.I have 2 Siberian Huskies so you can imagine the hair-this hoover deals with it excellently.I would highly recommend this product”

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“Easy to order. Arrived within one week. Fitted fine. No issues.”

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“Arrived on time but with one part faulty. This was replaced and arrived within 2 days. Early days but my new cordless is light and easy to handle and very adjustable. Thanks to all concerned.”

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“Very good price, delivered promptly.”

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“Ordering and delivery went smoothly - we had previously bought a Cleva Joey, so we had an idea of what we were looking for.”

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“good communication, and fast dispatch. Well packaged.”

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“Good product and delivery”

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“Easy to order and prompt delivery”

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“Hello, As I ordered the 20ltr vac master direct from yourselves and I’m very happy with your service and the vacs performance, As I required some new vac bags I wanted to continue using your service rather than buy from another supplier.”

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Cleva UK & Ireland is rated 4.8 based on 7,148 reviews