Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,126 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,126 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 23rd August 2026

Mr Robert Carleton

Cleva UK & Ireland 5 star review on 17th July 2026

Denise Martin

Cleva UK & Ireland 5 star review on 11th July 2026

David M Hall

152

Anonymous

Anonymous // 01/01/2019

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“Item arrived quickly, well packaged and communication was good.”

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“excelent service, swift delivery”

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“Ordering from Cleva was so easy and my lawnmower was delivered quickly and well packaged.”

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“Ordered and delivered the next day. Very impressed with this as a workshop vac. Very easy to set up and move around. All the accessories store on the vac itself, so very tidy. The pick up is excellent whether attached to a tool or cleaning the floor. For a M rated vac it is good value. Fingers crossed that it will endure the rigors of the shop.”

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“Mower looks good but too early to say what it’s like not used yet”

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“order received promptly.”

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“very good service, no problems”

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“Excellent for thé job required”

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“Good service, thank you.”

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“This is not a review on the mower as it's rained nearly everyday and been unable to use it, but the comments are about the delivery service you are using.firstly our address was not complete you and the company either would not change it and your company ignored my email but l finally got it sorted and it should have come on the Friday after waiting in all day still no mower, then at about 7.30pm they said they were taking it to a pick up shop inTeynham which is 6miles away, picked up on Sat then had 2 emails from them to say we had not picked it up. It was disgusting service. My husband is 80 and he had to carry a heavy mower across a main road and load it in our car.just because of shoddy service from a delivery company.”

Helpful Report

Hi, thanks for leaving feedback, I'm sorry for any inconvenience caused. I can see that you initially contacted us on the afternoon of 26th February detailing the issue with your address, and that we responded the next day to advise you that we'd assist as much as possible. As your order had already been dispatched, it was difficult for us then to amend the address. As a result, your parcel was taken to a collection point because the driver could not locate your address as it was incomplete. Should this be an issue in future, you can arrange re-delivery to your address. Kind Regards

“Easy ordering process, prompt delivery as quoted and excellent new lawnmower blade”

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“Speedy delivery, not yet used the item but I’m sure it will be as good as all the reviews I’ve read”

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“I was impressed as soon as I turned it on and saw the how powerful suction was.”

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“Speedy delivery, powerfull machine”

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“Excellent item.”

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“Excellent service.”

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“Received a first class service, with excellent choice of products at great prices. Easy to find what I wanted with great explanations of all products”

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“All good very good communication. Happy with whole experience.”

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“You gave me a voucher code to get 10% off first order but there was no place to use it on the order, I used the contact form to complain but no responce was forthcoming !”

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Hi Robert, thanks for leaving feedback. Discount codes can be entered during checkout. There is a box on the left of where you enter your contact details. I have searched our contact system using your email address but cannot find any contact from you. Should you need to get in touch, please contact us directly at support@cleva-uk.com. Kind Regards

“Easy to buy and delivered in 2 days”

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Cleva UK & Ireland is rated 4.8 based on 7,126 reviews