Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,786 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,786 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product did not work on opening, however customer services were very helpful and issued a refund.”

Helpful Report

“Good service”

Helpful Report

“Very pleased with order, worth the money at such a good price.”

Helpful Report

“was delivered on time, however it was left by the front door all afternoon as no one was in, on the email it stated it would be taken to a neighbour but this did not happen.”

Helpful Report

“Very clear description of the product and delivery times. The cleaner has very powerful suction and literally made my rug look like new again. Very impressed. I couldn't afford one of the more expensive brands bit don't think I could have got better.”

Helpful Report

“Excellent service & product from Cleva, I bought a vacmaster Captura vacuum Wich is exceptional value & a very good vacuum. Very fast next day delivery & kept well informed. Can highly recommend & would use this company again.”

Helpful Report

“The buying experience was easy. Ordering to delivery, no problems at all. Only used once so for. Works really well. Does the job right and very good suction. Did not know it had a blowing function, bonus!”

Helpful Report

“Very easy site”

Helpful Report

“Quick delivery & quality product.”

Helpful Report

“Purchased One day received next day excellent service”

Helpful Report

“Good buying experience. Kept updated on delivery. Very smooth.”

Helpful Report

“Xxxxxxxxxxxxx”

Helpful Report

“Cracking machine brilliant suction very pleased”

Helpful Report

“The ordering process was easy. Although was confused if remote came with fan (which it does). Arrived swiftly and has blown me away since.”

Cleva UK & Ireland 5 star review on 28th November 2023

Helpful Report

“Very powerful machine, but also very heavy!”

Helpful Report

“The buying process was really easy and was delivered on time with no issues. However when I opened the package the plastic collection box was broken. I emailed Cleva 3 days ago(Saturday) and still no response. Had it not been for this then I would’ve given 5 stars”

Helpful Report

“Prompt delivery, excellent service and good value for money”

Helpful Report

“Very happy with my item”

Helpful Report

“Great service Fast delivery Great value for money”

Helpful Report

“I found dealing with this Company they were very good. My cleaner is great and easy to use on the first attempt. The motor in my furniture/carpet cleaner is double the usual spot cleaners so is more efficient.Would look at their carpet cleaners when i next need a new one”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 6,786 reviews