Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,433 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,433 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

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“Royal mail made a complete mess of my delivery, Clova didn't quibble, sent out replacements right away. (via a different courier) No sooner had they done that, than RM 'found' my parcel. I offered to pay Cleva for the replacements but they said "No its fine"! You can't ask for better service than that!”

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“I haven't used this robotic lawn mower yet due to the rain but found customer services very helpful and would definitely buy from you again.”

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“Purchase very easy, delivery prompt, and customer service Sarah & Deb excellent. I decided on Cleva following recommendation from friend, and previous experience of robot mower at our last address. Will not be submitting video at this point of time as still waiting for rain to stop.”

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“Reasonably ok for me to order online, but I much prefer talking to a person.”

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“Great service, prompt and efficient 5⭐️”

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“Finding products and buying them is easy just follow the instructions to retailers that sell their products and its as simple as that.”

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“Excellent response to my enquiry and associated order. Many thanks.”

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“Excellent service and back up”

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“Stress free experience and a great product for the price”

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“Great mower and strummer. Charger blew up on me after three charges but I was sent a replacement with days.”

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“Came next day i am really impressed The dust extraction function that us controlled by switching on a power tool is a feature normally found on products in the £500 ranges from nakita dewalt etc. Its a great little tool. Powerful and the tools and accesories look well made...”

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“Great user friendly experience”

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“Clear description of the machine. Easy to purchase on line,”

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“Quick delivery- good communication.”

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“Arrived very quickly and I am very happy with my new vacuum cleaner.”

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“Great fast delivery and good quality”

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“One of the tubes was dented,but did not bother to ask for a replacement.”

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“Fantastic service and products”

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“Picks up beautifuly but so so hard to push on carpets , am I doing something wrong”

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“Online ordering is easy and effective. Customer service is non existent. Completed four of their contact forms with no reply in over a week. I have an existing vacuum from them that has been very reliable (If only customer services were) and need spare parts I now have spent £100 and still have a non working vacuum due to no customer service.”

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Cleva UK & Ireland is rated 4.8 based on 6,433 reviews