Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,214 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,214 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dear Cleva, I am so sorry to see that my Joey has been re-designed so cheaply. The way to open the unit is very fragile and the plastic is the same. My previous "Joey" was far more robust. Although I realise the cost of materials will have rocketed, but why not market it at £99.00 and make the quality more substantial again? It will be my last Joey if it proves to be short lived. How sad is that! Boo, hoo! Joy Sturgess.”

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“Excellent vac master fan for indoor cycling at a great price”

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“Easy to order and a very fast delivery.”

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“The product was damaged due to delivery 🚚 my chrome bent pipe off the hose was dented. Other than that it's working perfectly fine! Nice professional product.”

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“Fast and quick delivery of a great product”

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“The first vacuum was faulty (not charging) but the business quickly resolved my query. Replaced vacuum works fine, thank you.”

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“Easy to order, can on time and as specified. Can’t say fairer than that!”

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“Really easy to order online and free next day delivery. Quality product at a great price. Excellent overall.”

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“Brilliant service from this Company. Order with confidence and delivery is so quick. Would recommend them to anyone.”

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“Great company, good service, quality product”

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“Fast delivery and great product thanks”

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“Really good so easy”

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“Have used Cleva a couple of times and their service has always been been first class.”

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“Very quick delivery and left in safe place as requested”

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“Asked for the battery to be checked before dispatch but unfortunately this was not done and item would not work on receipt. Sorted by buying L828 battery and fitting it myself. .”

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“Excellent as always”

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“Unbelievably quick service.. ordered Monday, arrived Tuesday Xmas Eve in perfect condition!”