Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,738 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault it - very good online purchasing experience with good follow through,”

Helpful Report

“The very best buying experience ever Ordered Sunday morning and delivered Monday morning The new vacuum is brilliant”

Helpful Report

“Easy to undo ,slight tear in the packaging, nothing to write home about, item was still well packed ,easy to assemble took around 10mins, all in all , well done, I would recommend you to anyone”

Helpful Report

“Exactly like advised. Easy to aesemble.”

Helpful Report

“Very easy and kept updated of the progress of the package each step of the way.”

Helpful Report

“delivered on time, undamaged and works well”

Helpful Report

“I first saw this on Amazon but I don't like purchasing on Amazon they are more keen on getting you to join Prime than giving you a good customer experience. So I looked around and saw Cleva with 24 hour free delivery so I ordered on Friday evening but it was Tuesday afternoon before it was delivered I was very disappointed I was beginning to think I had been cheated.”

Helpful Report

Hi Eric, Thanks for leaving feedback. I can see from your order details that it was placed on Friday evening. In line with our delivery policy, it was dispatched free of charge the next working day and then delivered the following day. I hope this clears up any confusion. Should you need any further details on our delivery policy then you can find them on our Cleva-UK website. Kind Regards

“Very easy to order , efficient delivery and a 5 star product at a budget price , sometimes you win one!”

Helpful Report

“good service”

Helpful Report

“Excellent service, excellent product arrived in a timely manner.”

Helpful Report

“really good”

Helpful Report

“Fast and prompt delivery.”

Helpful Report

“Very fast delivery, very smooth transaction. Excellent value for money.”

Helpful Report

“Very good service”

Helpful Report

“Fast delivery”

Helpful Report

“Excellent service!!”

Helpful Report

“So easy and Deb at customer support was so lovely and good at her job”

Helpful Report

“Excellent service. Great communication.”

Helpful Report

“Very easy, and machine arrived very quickly.”

Helpful Report

“Excellent service realy quick delivery under 24 hrs”

Helpful Report

Cleva UK & Ireland is rated 4.8 based on 6,738 reviews