Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,706 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,706 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Item as described and delivered in good time.”

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“Everything was as seamless as it should be and arrived well packaged. Perfect experience.”

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“Excellent and very helpful”

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“Very easy to buy from, good website, and the product arrived within a few days.”

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“The Mower arrived the next day but the free peg stick didn't arrive several emails it was added to send me one. After about 8 pegs it jammed 2 pegs in the tube. Had to take it apart parts pinged everywhere got it back together and worked for a few more pegs and stuck again. Now as a disabled person crawling around on the floor putting pegs in by hand and have about 650 sq meters. The lawn mower has not been tried yet. Disappointed !!”

Helpful Report

Hi, thanks for leaving feedback, I'm sorry to hear you're disappointed. I can see from the correspondence you've had with our customer service team that you placed an order for the mower that does not come with the free peg driver, and that we sent one out to you, free of charge. If you're having issues with the peg driver, I'd advise contacting our customer service team directly so that they can assist you. Kind Regards

“Love my lawnmaster. Does exactly what it says.”

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“Easy buying experience with the products you know will fit your machine”

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“It was very easy to complete the online purchase process.”

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“Generally speaking quite good...bit slower than I expected, but fine in the end. Lovely cleaner picks up well.”

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“Expedite delivery & easy use machine”

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“Fast delivery, great experience and easy purchase, no brainer really :D”

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“Easy transaction. Prompt delivery. Happy.”

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“It was easy to use the website and order the product, It was delivered the next day. The instructions made it easy to assemble and it works great. Just what I wanted.”

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“I couldn't believe I got my vacuum the next day! Thank you, Cleva for your fast, cost friendly, awesome service!”

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“Details and service very good!”

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“Good price, easy to use website, quick delivery”

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“Easy to order and next day delivery. Only used once so far but very easy to handle. Purchased as I already had the HS lawnmower and batteries”

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“Ordered from the website and within a few days it was delivered and I received updates throughout. Very pleased”

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“Very prompt delivery, very good to be able to buy fitting parts fron the manufacturers.”

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“The ordering process was easy and delivery was a day earlier than the stated date slots. Product specification (1800w 40cm Lawnmower with roller and mulching plug) was exactly what I was after but assembly was a little fiddly and the build quality of the grass box meant that it was a shockingly bad fit. I noticed other quality issues with the grass box also which meant I decided to return the item. Return service was great, very responsive and timely.”

Cleva UK & Ireland 5 star review on 6th July 2023

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Cleva UK & Ireland is rated 4.8 based on 6,706 reviews