Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.78

4.8 Rating 6,810 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,810 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Quick, easy ordering. Delivered on time with clear notification of when/where. No problems at all.”

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“I have previously purchased from Cleva. I find the website easy to use. Notifications are received regarding the order and delivery is prompt.”

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“Good to deal with directly”

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“A terrifically good product. This was to allow the mower to be on the go all the time in different areas. I'm delighted with both the mower and the battery. The service is exceptional, too. Thank you.”

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“Excellent shopping site, efficient payment, prompt delivery”

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“It was a breeze to place the order for the product I wanted.”

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“If only other firms were as efficient as yours. The email responses were the best I have encountered”

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“I'm unable to work / earn without a vacuum. NDD is prominently advertised if ordered before midday. Unable to speak to anyone before ordering, just an online portal, someone would respond within 48 hours. I had 4 hours to make the purchase for NDD so I had to order before speaking to anyone. Vacuum then took 48 hours to deliver I do not live in the Highlands or Islands of Scotland. I do live in Scotland. Disappointed. Vacuum then failed to filter to standard and particulates were emitted into customer property. Using a friend's substitute vacuum until I have time to fully digest instructions and inspect vacuum set up before taking further action”

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“Great service”

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“Always a pleasure to shop with Cleva,fast shipping and friendly staff 👍”

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“Fast service, quality blades”

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“Fantastic experience. Great you can use Klarna. Much better value fan for cycling than likes of Wahoo fan”

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“Excellent all round service, fast delivery of exactly the correct OEM part at competetive price. Will use again and recommend to others.”

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“Very fast delivery”

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“The lawnmower blade was the correct one for my lawnmower, so it fitted perfectly and the cut is now superb. Worth the extra against a non-pattern part. It was a little difficult to find on the website, but simple to order and buy. Delivery was fast and efficient.”

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“Perfection”

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“I'm very impressed with the experience that I've had with Cleva, from ordering and the appliance arriving in less than 24 hours. The vacuum cleaner is excellent for the price, very easy to assemble and the performance is excellent, very powerful, floor head is amazing, vacuumed the whole house, didn't have to remove any hairs as with my other vacuum I have to stop regularly to remove hairs to prevent it from clogging up. I was a bit optimistic that It uses bags, but after doing the whole house, it's still showing one green light. And you also get 12 bags which is very good. The attachments are probably not the strong points of the cleaner but for £50 it's definitely worth it. I would buy it again 100%.”

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“Quick delivery. Great price/deal. Pleased with product so far but not tested enough to be really sure.”

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“It was very easy to order the replacement blades for my LawnMaster Robot VBRM16. The items were delivered quickly.”

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“I ordered it, it came.”

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Cleva UK & Ireland is rated 4.8 based on 6,810 reviews