Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,092 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 23rd August 2026

Mr Robert Carleton

Cleva UK & Ireland 5 star review on 17th July 2026

Denise Martin

Cleva UK & Ireland 5 star review on 11th July 2026

David M Hall

152

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I first saw this on Amazon but I don't like purchasing on Amazon they are more keen on getting you to join Prime than giving you a good customer experience. So I looked around and saw Cleva with 24 hour free delivery so I ordered on Friday evening but it was Tuesday afternoon before it was delivered I was very disappointed I was beginning to think I had been cheated.”

Helpful Report

Hi Eric, Thanks for leaving feedback. I can see from your order details that it was placed on Friday evening. In line with our delivery policy, it was dispatched free of charge the next working day and then delivered the following day. I hope this clears up any confusion. Should you need any further details on our delivery policy then you can find them on our Cleva-UK website. Kind Regards

“Very easy to order , efficient delivery and a 5 star product at a budget price , sometimes you win one!”

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“good service”

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“Excellent service, excellent product arrived in a timely manner.”

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“really good”

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“Fast and prompt delivery.”

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“Very fast delivery, very smooth transaction. Excellent value for money.”

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“Very good service”

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“Fast delivery”

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“Excellent service!!”

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“So easy and Deb at customer support was so lovely and good at her job”

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“Excellent service. Great communication.”

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“Very easy, and machine arrived very quickly.”

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“Excellent service realy quick delivery under 24 hrs”

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“replacement item done with no hassle”

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“The website is accessible by all as it is easy to use. It is easy to place an order and frequent emails keep the purchaser up to date with the processing of the order and the delivery.”

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“Excellent and quick”

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“Easy to order, very prompt delivery.”

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“I would, without hesitation, recommend this company. Their after sales and customer service is first rate.”

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“Easy to purchase. Kept informed with delivery.”

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Cleva UK & Ireland is rated 4.8 based on 7,092 reviews