Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,126 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,126 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 23rd August 2026

Mr Robert Carleton

Cleva UK & Ireland 5 star review on 17th July 2026

Denise Martin

Cleva UK & Ireland 5 star review on 11th July 2026

David M Hall

152

Anonymous

Anonymous // 01/01/2019

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“Great product. Good customer advice”

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“Good communication, delivered quick, good quality item.”

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“Cut two lawns one small one medium on one battery and it still had plenty of life in it cuts very well excellent mower”

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“Quick! Polite! Professional Service!”

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“I have found this company to be entirely delightful to deal with.”

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“Great price and speedy delivery”

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“Great service with good website for spares”

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“Great vacuum cleaner, ideal for the car, would definitely recommend.”

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“Very good service in terms of ordering and reliable delivery.”

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“Website easy to follow and place order. Once order placed the emails confirmed the order then kept me updated as to when despatched, who the carrier was and when to expect delivery. Overall a pleasure to deal with Cleva.”

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“Great bit of kit , good value for money and very powerful does exactly as advertised over the moon with this purchase delivery time was unbelievable less than 24 hours from order too been used in the garden excellent work highly recommend keep up your great service”

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“Gave 2 star to increase awareness - the limitation of the robotic lawnmower in moving between front and back (main and secondary lawn) are not highlighted. - need more than Meter pass between the two area-. Our gate is less than 1 meter, so for us it ment buying another dock for £90. (and the need to move it between the two places manually). Not sure if it would have changed my decision to buy it or not, so far very happy to see it working (less than one month) but this extra cost and limitation need to be highlighted! communication woth Cleva was easy and they responded quickly.”

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“Brilliant quick customer service. Easy to order online, clear communication by email about delivery and tracking. Delivered a day earlier than expected by Royal Mail.”

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“Straight forward ordering and fast delivery”

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“Easy to order fast delivery. Wish that the delivery options (if I am not in....) were more clear on ordering.”

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“Excellent company to deal with. I ordered my Vacmaster WD dust extractor online direct from their website. The vacuum arrived two days later (I stay on a Scottish island). Unfortunately I had ordered the 110v machine instead of the required 240v machine. I contacted Cleva who sent me returns information. I had to arrange my own return and received my refund very quickly thereafter. I have now received the correct 240v vacuum which I have used on a hard floor and to vacuum out a wood burning boiler. The machine appears to work well. I haven't tried it with water yet.”

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“Needed a hoover found cleva after Google search saw hoover I liked and was cheaper than Amazon . Ordered which was very easy to do ,hoover was delivered on time brilliant hoover for the money very pleased indeed”

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“First class service very good customer care I would definitely recommend them”