Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,739 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Fast delivery”

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“Item as described. Fast delivery. One wheel was broken on unpacking but this had happened during transit. On reporting the problem I had a new wheel in 2 days. Customer service was excellent. Very pleased with item.”

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“It didn't arrive the next day as stated buy ob only took a couple of days.”

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“Excellent service.”

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“Ordering and delivery worked perfectly. Only used the mower once so far but it seems excellent.”

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“Very easy, very good.I'm very pleased with the product”

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“Ordered & delivered super quick. Fan works better than I hoped.”

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“Quick delivery”

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“Excellent service and experience.”

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“Very good and speedy delivery I would recomend”

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“Great value with a further 10% off at the checkout. Quick delivery, with good communication”

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“Very easy and very efficient.”

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“The worst customer experience I have ever had”

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Hi Jamie, thanks for leaving a review. We dispatched all of the items in your order on time, and they were delivered as requested. We have corresponded with you extensively on this matter and provided proof of delivery. I'm sorry you're not satisfied with the service you received from us, but I'm confident that we have supported you to the utmost of our abilities on this matter. Kind Regards

“Always Fantastic Service”

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“This. Company works at top speed both for delivery and customer services. Very good and thankyou”

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“This Product is not correct for the Joey Vacmaster. Very disappointing.”

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“Very good no complaints will use again. Excellent service hence 5 stars. Kind regards. Graham.”

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“Always quick and personal”

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“Had return- die to faulty plug on appliances. From start to finish i was received first class treatment with and by cleva . Service was conducted in a very timely manner, brilliant communication via emails and appliance was arranged to be returned , with no issues- absolutely recommend direct dealings with Cleva and their team. Recommended to all”

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“Easy ordering, good communication, would recommend”

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Cleva UK & Ireland is rated 4.8 based on 6,739 reviews