Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,597 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 10th May 2026

Malcolm Botting

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

141

Anonymous

Anonymous // 01/01/2019

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“Had an issue with a part, Once contact was made a replacement was sent and the issue was resolved within 48 hours.”

Helpful Report

Hi Mr Shearer, Thanks for leaving feedback. I'm sorry that it's taken a bit longer for us to get back to your queries than we'd like it to. We are extremely busy at the moment, and our customer service team are doing their best. I can see that of the numerous emails you sent to us, we replied to them the next day at the latest. I can also see from the emails you sent that you're looking for a new spool for your trimmer. As advised, they're out of stock at this time and our team are doing their best to locate one for you.

“fast delivery, east to use website found what I wanted and using it happily”

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“Fast efficient and a terrific product”

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“Great machine, easy to use and I'm 75 year old female. Cuts a treat.”

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“Ordered one day and delivered the next as promised.”

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“Ordered at the weekend and it was delivered Monday, does it get any better? Yes, extra discount for being a new customer! Used today for the first time on two reasonable size lawns, two batteries just about saw me through. Impressive! David”

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“easy and quick.”

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“Great product and customer service!”

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“Excellent product and very prompt delivery. A huge cut above chinese made rubbish”

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“Easy to order online, delivered next day as promised. Item was well packed and in perfect condition.”

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“Easy ordering process,good delivery time.”

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“What it says on the tin, Easy, Precise efficient and punctual. What more do to want.”

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“Ordered a replacement for my faulty charger and had it delivered and working within 3 days. Excellent service.”

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“Easy to order and a very quick delivery”

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“Good quality bags of the right size. Cheaper ones online are much smaller”

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“Good product”

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“I ordered this battery charger to replace the lawnmower one which had stopped functioning. It arrived quickly and I received 10% off, being my first order. Brilliant service.”

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“The mower doesn't hover! Instead of being really easy to push or pull, it is hard work as the mower is resting on the lawn.”

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Hi, Thanks for leaving feedback. If you haven't already done so, please contact us at sales@cleva-uk.com so that we can assist you. Kind Regards

“All very easy to order and delivery quick and good tracking. Used lawnmower twice now and it is light and easy to use. Battery lasts for my lawns.”

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“I found your website on google and ordered a new lawn mower blade. Good web site was able to match the blade I needed for my particular mower. It was delivered quite quickly which I like.”

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Cleva UK & Ireland is rated 4.8 based on 6,597 reviews