“Negotiating during lockdown has become a nightmare but thankfully Clegg Gifford managed to sort my policy out quickly and efficiently that’s to Tyler Gull for taking me through the issues and being extremely helpful”
“I have used them many times. Staff are always polite and friendly, prices are competitive and I would have no hesitation in recommending them to others...”
“Been a customer of CG Insurance for a number of years now only recently started dealing with the Edinburgh Office today I renewed one of my policies inwhich was dealt with quickly professionally and with no hassle thank you Lauren Ruffle”
“THE Worst customer service I have ever had anywhere.
They dont reply to emails
They dont return phone calls like they said they would
They hang up on you mid sentence or while your waiting on a phone line .
had to drive up to Wakefield from Reading to get them to talk to me .”
“I’m a customer of approximately 10 years. Received a renewal quote 2 weeks ago and requested a call. The guy ignored my emails until the 3rd one and still hasn’t bothered to call !! I called today on hold for over 20 minutes and then cut off !!! And by a lady who promised not to put me on hold !”
“I had a positive experience with this company especially Kathleen shaheen as she is patient and great at answering any questions. Definitely recommend this company if your looking for something stress free,easy and trustworthy.”
“i am existing customer of cg .Mid databsae never updated itself .have to ring them everytime to confirm . added car on policy and when i sold i tried to remove from policy ,it was not on policy at all. customer service said they didn't receive any request. it happened several times. big issue i am facing now is , they are not adding my new car which is 2016 mercedes insurance group 32 . they says its not standard car. they won't add any car over insurance group 28 , its not mention anywhere in policy about insurance group restriction . . i'm paying £220 a month for trader policy . they are con artist. full of lies ,”
“i am existing customer of cg .Mid databsae never updated itself .have to ring them everytime to confirm . added car on policy and when i sold i tried to remove from policy ,it was not on policy at all. customer service said they didn't receive any request. it happened several times. big issue i am facing now is , they are not adding my new car which is 2016 mercedes insurance group 32 . they says its not standard car. they won't add any car over insurance group 28 , its not mention anywhere in policy about insurance group restriction . . i'm paying £220 a month for trader policy . they are con artist. full of lies ,”
