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Clegg Gifford Reviews

4.5 Rating 1,145 Reviews
88 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,145 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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Wait time to speak to someone is pretty slow. But Pal Dave was very knowledgeable and sorted out my insurance query in a fast and efficient manner. many thanks Mike
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Posted 5 years ago
very helpful staff yes you have to wait a little time for them to answer the phone that's because there a busy company been a customer for 30 years i think that says it all
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Posted 5 years ago
I am with "CG" 3 years now as they are pretty competitive. So far when I had to deal with "CG" they were very professional, helpful, informative and easy to deal with. I can most certainly recommend "Clegg Gifford". Thank you.
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Posted 5 years ago
I’m with Clegg Gifford for few years now ,Haven’t had any issues, Ms.Pal Dave helped me in several occasions and she went extra mile, every time to help us and given us all the options , Never left us on the phone for hours ,she listened carefully my needs and requirements then she ring me back with the best options they can provide as insurance brokers , I’m a very happy customer who start this on my own , and now my Wife also with Clegg Gifford, We will not think twice when the time comes to renewals and recommendations ,
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Posted 5 years ago
Really friendly really quick really recommend ❤️
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Posted 5 years ago
Just renewed my trade insurance Lorraine white sorted every thing out very good 😊 professional out come many thanks 😊 Dave cutts
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Posted 5 years ago
Always helpful and informative good value ..had no problems been with them for many yrs
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Posted 5 years ago
I started with Clegg Gifford with Ms Kathleen Sheehan (manager customer relations). She was so fantastic,energetic,helpful and cognisant. I was with this company for 3 years for my car insurance and always something valuable offer for me. I can say Kathleen Sheehan is the asset of any organisation because she understands customers problem and conveneince. I would love to go back to her and her company Clegg Gifford from next year.
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Posted 5 years ago
Rang up to see what they could do with regards to my renewal as had cheaper price from elsewhere spoke to Kathleen and she was very helpful with getting me a competitive price with her and sorted out would highly recommend
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Posted 5 years ago
And im heppy if to company insurance.
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Posted 5 years ago
I have been with CG for 3 years now, they have always been pretty competitive. This year I found a quote which was about £150 cheaper, so I decided to go with a new insurer. However CG (Shaun - Underwriter) contacted me prior to my policy starting and was able to beat my renewal by another £40, so in total I saved £190. I then decided to stick with CG. My new insurer decided to charge me a £85 just to cancel, along with a £100 broker fee, bearing in mind I hadn't even started my policy. This left me in a sticky situation whereby I had paid for two policies. Shaun was amazing in sorting this out, he gave me the option to cancel with CG at no charge, or he was willing to reimburse the fees I would be charged just to keep me as a customer. I have never seen service like this from an insurer. I am 1000% happy with the service I received and honestly don't know why more insurers are not like this.
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Posted 5 years ago
Excellent 😃😃
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Posted 5 years ago
Needed the most up to date copy of our policy and Lauren Ruffle sorted it for us immediately with no fuss - excellent service!
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Posted 5 years ago
Very good insurance
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Posted 5 years ago
Had to cancel my insurance and Kathleen Sheehan could not have been more helpful, very pleased with the service.
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Posted 5 years ago
Clare was very helpful in sorting the problem
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Posted 5 years ago
Underwriter, Reece Baker, fast, knowledgeable, efficient and helpful.. What more can you say!?
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Posted 5 years ago
Great service, great team, everything is explained, being in the motor industry for many decades you still learn new things everyday, great customer service from Katy Banks.
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Posted 5 years ago
Very quick service from Michael Wakefield when I asked for a copy of my certificate.
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Posted 5 years ago
i was very happy with response time as i sent email with my concerns so i did not have to wait on the end of phone and was called to confirm my update of info and was happy that it was delt with quickly and fairly.
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Posted 5 years ago
Clegg Gifford is rated 4.5 based on 1,145 reviews