“Excellent, professional and rapid fitting. But a slight lack of communication with timings between the Main Office and the fitters.
But the product and its fitting was first class and I intend to use you again in the New Year.”
“Excellent carpet and usual service from Claytons. Will use again. Fitters 1st class, just a shame they do not take some off door when required instead of being left with a door that doesn't shut due to new carpet being thicker than old.”
“Great assistance in store to ensure I picked a carpet that met my needs and yet was in my price bracket. Carpet delivered on time a fitted expertly leaving me happy with the end product.”
“Although the delivery was outside the time window, a courtesy call was much appreciate to inform me of a slight delay. Furniture arrived and all packaging removed. We have used this company before and will be using it again in the future.”
“Excellent customer service in store , lovely quality flooring purchased , fitted very well just let down by unfinished silicone sealing around one side.”
“Great, friendly service, well fitted carpets and great choice no matter what your budget. It’s only a shame the last chap who carpeted my living room chipped and grazed paint and I had to re paint, and he removed a door without letting me know before he removed it but other than that a great service.”
“Pros: Good choice of carpets, easy parking, excellent fitters. Discount on floor price. Friendly sales staff.
Cons: Told by sales staff carpet was in stock when it wasn't which delayed things. Also communication was a bit dodgy, I was promised a call to confirm the fitting date which never came meaning I had to chase. Also initially told fitting would be PM only to find out the night before at 5pm it would be AM.
I would use Claytons again.”
“Great Customer Service by Mick who was very helpful from start to finish.
My Carpet was delivered on time and I was kept up to date through the whole process. Very happy and would definitely recommend Claytons.”
“Love the carpet but we’ve got to get the gutters back because the carpet when hoovered keeps lifting up and we have lines of bubbles where it needs to be tighter”
English