Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,572 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,572 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent carpet and usual service from Claytons. Will use again. Fitters 1st class, just a shame they do not take some off door when required instead of being left with a door that doesn't shut due to new carpet being thicker than old.”

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Posted 4 years ago

“Great assistance in store to ensure I picked a carpet that met my needs and yet was in my price bracket. Carpet delivered on time a fitted expertly leaving me happy with the end product.”

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Posted 4 years ago

“Disappointed we have a cushion missing. Hope it arrives very soon! We've had settees and carpets from you all our married lives with no problems.”

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Posted 4 years ago

“Although the delivery was outside the time window, a courtesy call was much appreciate to inform me of a slight delay. Furniture arrived and all packaging removed. We have used this company before and will be using it again in the future.”

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Posted 4 years ago

“Good service and punctual. Unfortunately fitters didn’t fit new door bar which was ordered so I cleaned up old one.”

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Posted 4 years ago

“Efficient and friendly”

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Posted 4 years ago

“Excellent customer service in store , lovely quality flooring purchased , fitted very well just let down by unfinished silicone sealing around one side.”

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Posted 4 years ago

“Great, friendly service, well fitted carpets and great choice no matter what your budget. It’s only a shame the last chap who carpeted my living room chipped and grazed paint and I had to re paint, and he removed a door without letting me know before he removed it but other than that a great service.”

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Posted 5 years ago

“Ordering was very efficient, fitters didn’t advise they would be late”

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Posted 5 years ago

“Pros: Good choice of carpets, easy parking, excellent fitters. Discount on floor price. Friendly sales staff. Cons: Told by sales staff carpet was in stock when it wasn't which delayed things. Also communication was a bit dodgy, I was promised a call to confirm the fitting date which never came meaning I had to chase. Also initially told fitting would be PM only to find out the night before at 5pm it would be AM. I would use Claytons again.”

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Posted 5 years ago

“Good customer service”

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Posted 5 years ago

“I am very pleased with my carpet, excellent service. But unfortunately the carpet fitters have marked my newly decorated hall in a few places.”

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Posted 5 years ago

“Great Customer Service by Mick who was very helpful from start to finish. My Carpet was delivered on time and I was kept up to date through the whole process. Very happy and would definitely recommend Claytons.”

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Posted 5 years ago

“Called in to look at venal flooring within the week it was done very helpful and friendly people thankyou”

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Posted 5 years ago

“Prompt service good choice of products and friendly staff. Updated on a regular basis.”

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Posted 6 years ago

“Excellent service, fitters were efficient, tidy and friendly. Fitted exactly as time booked”

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Posted 6 years ago

“Pleasant experience from purchase to fitting :-) Helpful sales team and fitters”

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Posted 6 years ago

“Love the carpet but we’ve got to get the gutters back because the carpet when hoovered keeps lifting up and we have lines of bubbles where it needs to be tighter”

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Posted 6 years ago

“Good and friendly service. Just round the corner from where I live and quality carpets.”

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Posted 6 years ago

“Advice, product and fitters all very good.”

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Posted 6 years ago

Claytons Carpets is rated 4.9 based on 1,572 reviews