Claytons Carpets Reviews

Name: Claytons Carpets
Address: Tritton Road (opp. NEXT), Dixon Street, Lincoln
Rating: 4.93

4.9 Rating 1,713 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

Metrics

4.9

Based on 1,713 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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English

“Helpful, friendly and brilliant service, thank you!”

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Posted 3 years ago

“Great experience from instore and both delivery men on the day”

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Posted 3 years ago

“I have received excellent service from Mark from start to finish. The service and advice in-store was very helpful. When dealing on the phone the customer service was reliable and when appointments were made they were efficient and on time. I'd highly recommend this local company where staff clearly know their stuff. Thank you”

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Posted 3 years ago

“Adam and Stewart were on time, informative and very efficient. We use Claytons always and they always give 5 star service. Mick and Mark in store were great, gave good advice with no pressure”

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Posted 3 years ago

“Always a pleasure to deal with all the staff. We always use Claytons and are always happy with the service. Delivery men are brilliant and very courteous”

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Posted 3 years ago

“Amazing service (including the free teddy for my upcoming grandchild). Thanks so much.”

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Posted 3 years ago

“2020 was the first time I went to Clayton's, Mark sorted everything out for me; from finding the perfect carpet to organising rooms to be measured and arranging the fitting. Mark did all this in time for my son's first Christmas in our new home! Ever since I've always gone back to Clayton's and asked for Mark, because he's friendly and professional. We're in the process of moving house and Mark is already helping to arrange the new flooring. If you want a first class sales experience then see Mark at Clayton's.”

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Posted 3 years ago

“The fitters, Adam and Stewart were polite, professional, on time and focused, they did a great job. The salesman Mark was informative and polite! Each visit to the store the staff were polite and efficient. I would give 10 stars if I could, will recommend Claytons”

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Posted 3 years ago

“Very happy with our new carpets after 30 years. The salesman (Mick) was very informative and professional. The fitters did a brilliant job, it wasn't an easy task !! Andy the estimator knew his stuff!”

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Posted 3 years ago

“marvellous service! The carpets were fitted quickly and to a very high standard. The fitters were friendly and efficient. Lynda in store was very helpful, will recommend Claytons”

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Posted 3 years ago

“Very happy with the service in store from Neil and the fitters, Phil and Gary. The carpet looks lovely down, it makes the room look bigger, absolutely delighted.”

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Posted 3 years ago

“From start to finish we had excellent service. Jake and Steve were very knowledgeable and courteous, very tolerant of the dog! Very happy customer.”

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Posted 3 years ago

“The fitters, Adam and Stewart were courteous, as was the salesman. We have used Claytons carpets on several occasions and we are always very happy with the staff in-store and the carpet fitters”

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Posted 3 years ago

“The salesman Mark was relaxed, professional and informative. The carpet fitters were polite, efficient and funny.”

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Posted 3 years ago

“Excellent in every way. Thank you for your service from sales staff to delivery men. Very happy with all items supplied”

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Posted 3 years ago

“Always excellent service, very efficient and helpful staff. Never hesitate to come back”

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Posted 3 years ago

“Excellent!”

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Posted 3 years ago

“Excellent customer service - very kind and helpful. Mark went the extra mile to find me something suitable”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“I ordered my wardrobes with Ian. He was very patient while I took so long making my mind up. The delivery guys were polite, friendly and considerate to my home and me too! Paul was meticulous and involved me in the best way to put the wardrobes up. Thank you so much”

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Posted 3 years ago

Claytons Carpets is rated 4.9 based on 1,713 reviews