Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,991 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,991 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Chococo chocolate is out of the world! Such great quality in both the chocolate as well as the packaging. Absolutely worth every penny.”

Helpful Report

Posted 1 year ago

Thank you so much, that's fabulous! Thanks for loving Chococo 💗️

Posted 1 year ago

“Lovely tasty chocolates,”

Helpful Report

Posted 1 year ago

Thank you! 💗️

Posted 1 year ago

“Fab products - ethical and original. Delighted!”

Helpful Report

Posted 1 year ago

Amazing, thanks so much 💗️

Posted 1 year ago

“I ordered a box of Dorset sea salt caramels for early March, which arrived in time. I also subscribed to a three month chocolate bars subscription, which I thought was due at the end of March. Both arrived together, which is not a big problem. The bars are for a Mother's day present, so it came early. However, i am now unsure when the next month's selection will arrive, early or late in the month?”

Helpful Report

Posted 1 year ago

Thank you for your continued support and for being a regular customer! Just to clarify, your subscription will be sent out on the same date each month, so you can expect the next month's selection around the same time next month. We hope this helps, and if you have any other questions, feel free to reach out to our Customer Care team! Thank you again for choosing us! 😊️

Posted 1 year ago

“Really delicious but very difficult to get out of the box!”

Helpful Report

Posted 1 year ago

Thank you, we’re so glad you enjoyed the chocolates! A handy tip to make it easier is to pull out the cardboard dividers inside the box - this can help with getting the chocolates out more easily. We actually mention this on the boxes and we hope that makes it easier next time 😊️

Posted 1 year ago

“The products bought from you in the past have been great , hence the 5 *, however the is a gift for Easter and is not yet opened and hidden away from small people with big eyes.”

Helpful Report

Posted 1 year ago

Thank you for the 5 stars and for keeping our goodies safe from those eagle-eyed little Easter hunters! We’re so glad to hear you’ve enjoyed our products in the past, and we hope the Easter gift will be just as eggciting when it finally makes its grand debut 🐇️🐣️

Posted 1 year ago

“Delicious chocolate from Colombia (mainly) - and some great flavour combinations.”

Helpful Report

Posted 1 year ago

Thanks so much, we're so thrilled that you love our milk chocolate and our flavour combos 💗️

Posted 1 year ago

“This order wasn't for me but for a female friend who has just had a cancer op and was convalescing at home. She was completely delighted with them, slightly overwhelmed with the amount of chocolates (I went to the top of the price range) and found them completely delicious - I know this because she texted me several times when she was eating them!”

Helpful Report

Posted 1 year ago

Thank you so much for your review, and for choosing Chococo as a special gift for your friend - it sounds like you really spoiled her! We're thrilled to hear that she loved them and that they brought some joy during her recovery, and we're touched to know she couldn't resist texting you about how delicious they were. Wishing your friend a speedy recovery & thanks again for gifting Chococo 💗️

Posted 1 year ago

“As ever; the best!”

Helpful Report

Posted 1 year ago

Thank you! 💗️

Posted 1 year ago

“I bought two Easter eggs, unfortunately one arrived broken. Chococo customer service were extremely helpful and a replacement egg arrived in a few days. The eggs are gifts so I can't say how well received they were yet, but the broken one is absolutely delicious. Really impressed by the quality of the chocolate, and the incredible customer service, 5 stars!”

Helpful Report

Posted 1 year ago

Thank you! We're so glad to hear you were impressed with both the quality of the chocolate and our customer service, and we're delighted we could sort things out quickly for you. We hope the gifts are a big hit when received and thanks for choosing Chococo 💗️

Posted 1 year ago

“Delicious and incredibly moorish”

Helpful Report

Posted 1 year ago

Thank you 💗️

Posted 1 year ago

“Bought as an early Easter present for my 40+ year old daughter. She works for The Marine Research Centre and when I saw the chococo egg with chocolate marine animals inside it I couldn't resist getting it for her. It was delivered promptly. She rang to say it had arrived and I asked her to open it to see what was inside. She did and had to 'test' the chocolate. Well, that was the end of the whole Easter egg. She said it was fabulous. I would definitely use this company again.”

Helpful Report

Posted 1 year ago

Haha, it sounds like Easter came a little early this year 😄 It’s always hard to resist a bit of chocolate testing and we’re so glad your daughter loved the egg (even if it didn’t make it to Easter!). Thank you so much for the lovely review, and we’re thrilled to hear you’ll be back. We’ll make sure to keep the eggs eggstra tempting next time! 🐣

Posted 1 year ago

“Excellent service. I emailed with a query and Chococo responded straight away. Would certainly recommend.”

Helpful Report

Posted 1 year ago

Thank you! We're so happy to have made your experience a sweet one and your recommendation means the world to us. We look forward to welcoming you back soon 💗️

Posted 1 year ago

“Chocolate bundle was great lots of different bit to taste”

Helpful Report

Posted 1 year ago

Thanks so much! We’re absolutely delighted to hear you’re pleased with your Mystery Box. It’s always our goal to surprise and delight, so we’re thrilled to know we hit the mark for you. Keep your eyes peeled for more Mystery Boxes in the future 💗️

Posted 1 year ago

“excellent customer service”

Helpful Report

Posted 1 year ago

Thank you! Our friendly Customer Care team are there to help 💗️

Posted 1 year ago

“My wife is a caramel shortcake connoisseur so decided to search out some of "the best" for her birthday. We were not disappointed! Biscuit base, flavoursome, crumbly and delicious. Chocolate, crisp, quality and just the right thickness. Caramel, perfectly balanced to be super rich but not too sickly. Overall great value for money and delivered on the requested date, couldn't ask for anymore. Will definitely be ordering again.”

Helpful Report

Posted 1 year ago

Wow, thank you so much! We’re absolutely thrilled that we could deliver the perfect caramel shortcake for your wife’s birthday! It sounds like you both really enjoyed all the elements, from the biscuit base to the chocolate and caramel, and we couldn’t be happier to hit the mark. Thanks for choosing Chococo, and we look forward to welcoming you back soon! 💗️

Posted 1 year ago

“Delicious chocolates! I hghly recommend them. Delivery is fast and efficient too.”

Helpful Report

Posted 1 year ago

Thanks, that's fantastic to hear 💗️

Posted 1 year ago

“Nicely packaged and fast delivery - on time for the birthday. We've only had two of the flavours and as usually they are amazing without being overbearing. As always really impressed.”

Helpful Report

Posted 1 year ago

Thank you! We hope you'll enjoy every hand-crafted beauty as you work your way through the box and we look forward to welcoming you back soon 💗️

Posted 1 year ago

“Lovely items in my surprise box, all meeting the high quality expected.”

Helpful Report

Posted 1 year ago

Thank you so much! We’re absolutely thrilled to hear that you loved the items in your Mystery Box and that they met the high quality you expected! We take great pride in curating each box with care, so it’s wonderful to know it hit the mark for you. Your kind words mean the world to us - thank you for choosing Chococo and we hope to continue to delight you 💗️

Posted 1 year ago

“I bought these as a gift and the recipient was very happy with them— more than happy, rapturous! Thank you, I will definitely buy myself some next!!”

Helpful Report

Posted 1 year ago

Thank you! It’s great to know our chocolates bring that kind of joy! We’re excited for you to treat yourself next time too. Thanks for gifting Chococo 💗️

Posted 1 year ago

Chococo is rated 4.8 based on 8,991 reviews