Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,019 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,019 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely beautifully presented chocolates! (they were a gift to clients so I haven’t tasted them yet!) all beautifully wrapped and promptly delivered! Fantastic!”

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Posted 4 years ago

Thank you, we're so pleased they looked beautiful and everything went well.

Posted 4 years ago

“Excellent chocolate,excellent company”

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Posted 4 years ago

Thank you excellent customer!

Posted 4 years ago

“I can’t say anything about the taste of the chocolate as all the things are for Christmas presents. Happy that they arrived pretty quickly and they look good!”

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Posted 4 years ago

Thanks! We're sure your gift recipients will love them, and so glad that you think they look good.

Posted 4 years ago

“The level of customer service that I was given following a query about my order is rarely seen these days. The chocolate is amazing but it is the high level of personal service that really impressed me.”

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Posted 4 years ago

Yay, shout out to our lovely customer care team! Thank you for your great review!

Posted 4 years ago

“Nice selection of Advent calendar chocolates, very nicely presented.”

Chococo 5 star review on 14th December 2021

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Chocolates and Yuletide log arrived promptly .The items were very well packed and look delicious.I am unable to report on chocolate as we are saving them for Christmas Day.”

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Posted 4 years ago

Great to hear everything arrived well and hope you manage to resist temptation until Christmas Day!

Posted 4 years ago

“Excellent service and delighted with product”

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Posted 4 years ago

Thank you, that's great to hear.

Posted 4 years ago

“Chocolate fish & chipsss!!!”

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Posted 4 years ago

Yesssss!!!

Posted 4 years ago

“I bought the award winners box and was very disappointed. They were very hit and miss. Customer service was excellent.”

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Posted 4 years ago

Oh no, we're sorry to hear that our Award Winners Sharing Box wasn't a winner in your house! It is of course all down to personal taste and our ever-changing menus are sure to have all sorts of flavours that you may prefer. But we're thrilled that our excellent customer service still shone out!

Posted 4 years ago

“Great product. Poor delivery. If I pay extra to have it delivered within a range of days, I expect it to be delivered within those range of days... because that's what I pay for. Instead I paid for the option to suggest....and then you delivered a food product a week before I needed it. So it wasn't as fresh it could have been. Thanks for that. Great product but the delivery screw up rendered it next to useless.”

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Posted 4 years ago

Oh no, it sounds like you're not at all happy with Chococo. It's such a shame you didn't contact us and allow us to try to sort things out. It looks like we delivered three days earlier than you asked for, so we're sorry for that, and we could have refunded you the delivery charge. We also would have been able to reassure you that our fresh chocolates still had plenty of shelf life on them, and would have lasted for at least another two weeks. We're always here to help if you think there's a problem, we just need to know about it.

Posted 4 years ago

“I have bought this delicious chocolate a few times now and it never disappoints, presented beautifully and the chocolate flavours are exquisite”

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Posted 4 years ago

Thank you, it's lovely to have you as part of the Chococo family!

Posted 4 years ago

“The box was TINY!! Check what you are buying as, even for a quality product, they are overpriced and the packaging isn’t luxurious. We bought as a gift but we’re too embarrassed to give them.”

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Posted 4 years ago

Sorry to hear this, but we think that 99.9% of our other reviewers will disagree. Chococo is proud to make ethical handcrafted fine chocolates using Raisetrade chocolate filled with locally sourced ingredients. Our products are palm oil-free, our packaging plastic-free, and we hear time and time again how thrilled people are to receive Chococo as gifts. Size isn't everything, and we've heard that the best things come in small packages.

Posted 4 years ago

“Fabulous chocolates and other splendid offers. Staff are extremely polite and very efficient. Delivery’s arrive when they say your going to get them A five star company and offerings.”

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Posted 4 years ago

Thank you, always lovely to talk to you and so pleased that are still happy with everything. Merry Christmas.

Posted 4 years ago

“Amazingly delicious chocolates that also look stunning.”

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Posted 4 years ago

Thank you and have a very happy Christmas

Posted 4 years ago

“I wanted to try some UK made chocolates over Christmas,these didn’t actually make it to then.They are delicious,with very festive flavours that you can actually taste! The number of times I’ve bought expensive chocolates and you can’t actually discern the different flavours.The gold chocolate was a big surprise,I’m a fan of white chocolate and this is white chocolate with the flavour ramped up,very nice. I will definitely be buying these to get sent to me again.Thank you 😋”

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Posted 4 years ago

Chocolates are not just for Christmas, so eating them early is absolutely fine with us! Happy Christmas.

Posted 4 years ago

“A lovely present Nd excellent chocolates as always but one of the boxes had a best before date before Christmas which was a pain.”

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Posted 4 years ago

Oh, a bauble with a short date on it.... this should not be the case. All baubles should have had the date of Sept/22. This must be a best before date stuck on in error. The chocolate will be absolutely fine to eat.

Posted 4 years ago

“I ordered the festive selection, which has a slightly longer shelf life than the regular chocolates. The chocolates are delicious and with some really interesting flavours. They are beautifully presented and each is decorated very attractively. I now look forward to treating myself next time to the award winning collection!”

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Posted 4 years ago

Thank you, and I am sure that you will enjoy your award-winning chocolates when you have them.

Posted 4 years ago

“These 2 boxes are for Christmas gifts to my vegan friends so I really don’t know how they taste but they do look yummy and presented very nicely plus delivery not too bad”

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Posted 4 years ago

Thank you and I hope your friends enjoy their chocolates over Christmas.

Posted 4 years ago

“The Chococo chocolate subscription is the best present for the chocolate lover in your life. The gift that keeps on giving!!! Thank you.”

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Posted 4 years ago

Thank you for gifting a Chococo subscription! Our ever-changing menus sure do delight year-round!

Posted 4 years ago

Yes, keeping chocolate lovers topped up throughout the year is such a great idea. Happy Christmas

Posted 4 years ago

“I did not eat them but my niece assured me they were delicious.”

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Posted 4 years ago

Thank you, your niece clearly has great taste!

Posted 4 years ago

Chococo is rated 4.8 based on 9,019 reviews