Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,890 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,890 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 12th April 2026

142

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought these as my son had had an operation. They were to cheer him onto the road to recovery with some indulgent treats. The Royal Mail seemed to botch up delivery as three messages were sent to myself and him to inform of delivery and on third attempt they were finally delivered. He enjoyed the chocolates and so did his partner.”

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Posted 4 years ago

Thank you for your review and we're so pleased to help cheer up your son during his recovery. Sorry that things went a little awry with Royal Mail, but we're thankfully they still arrived safely and within the promised 3-5 days.

Posted 4 years ago

“Although not guaranteed, we've never had a delivery that didn't turn up on the requested day, and as for the products, they are chocolate heaven.”

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Posted 4 years ago

Thank you, it's great to hear that Chococo is chocolate heaven!

Posted 4 years ago

“Excellent service, beautiful chocolates! I ordered a selection of slabs & a tub of 70% Madagascar hot chocolate flakes for a chocolate mad relative to be delivered on her birthday. They arrived on her birthday, which I’d requested, even though it can’t be guaranteed & she was absolutely delighted!!! I’m spreading the word among friends & family about your amazing chocolates.”

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Posted 4 years ago

Thank you so much for your wonderful review, for giving such a great gift to your relative, and for spreading the Chococo word amongst your family and friends! Go Chococo!

Posted 4 years ago

“Gift well received. Dispatch slower than anticipated and arrived one day late - albeit not guaranteed.”

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Posted 4 years ago

Glad to hear the gift was enjoyed. As you say, we don't guarantee delivery dates, but thankfully it arrived within our 3-5 working day delivery window.

Posted 4 years ago

“Sent this for my son in London for his birthday, very happy and as I live in Exeter we will be in Gandy street when he comes at half term”

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Posted 4 years ago

Thank you! It's great to hear your son can enjoy Chococo wherever he is, and lovely to hear you visit Chococo's Exeter Chocolate House too

Posted 4 years ago

“VERY Disappointed with milk chocolate box 2 of each and mostly nuts shame you can't ask for chocolates without nuts”

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Posted 4 years ago

Very sorry to hear you were disappointed with your fresh selection box, but as Katharine explained when you emailed, we do offer a Fresh No Nuts Selection Box, so it's a shame you didn't spot it when you placed your order.

Posted 4 years ago

“Amazing chocolates!”

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Posted 4 years ago

Thank you!

Posted 4 years ago

“Bought a selection and not eaten them all, but the dark chocolate dark duck and milk chocolate turtles were delicious and my three year old adored the chocolate dinosaurs”

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Posted 4 years ago

So glad you enjoyed our fun novelty choccies

Posted 4 years ago

“I absolutely adore Chococo chocolates, with the rich chocolate and the exquisite textures and tastes, and I am a regular customer. This year I treated myself to an Autumn collection These are really special ! And just to make sure of a happy Christmas we have already pre-ordered our Advent box. Great stuff, Chococo. May you go from strength to strength.”

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Posted 4 years ago

Thank you so much, it's fantastic having such chocolate loving customers in the Chococo family. We love coming up with new and exciting flavours that keep you coming back to us.

Posted 4 years ago

“Delicious Autumn collection. I only wish your ingredients were organic and then I would give 5*!”

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Posted 4 years ago

Thank you, we're really glad you enjoyed our Autumn collection. At the moment we just wouldn't be able to offer the variety of flavours, tastes and textures that we do whilst continuing to uphold our core values if we were to try to source 100% organic ingredients, but it is a factor that we take into consideration when looking at new ingredients or suppliers. At Chococo we concentrate on our ethos which is based on 3 core principals - People, Product and Planet. We only source fine single origin chocolate made with fine cocoa beans and where possible, we work with "beyond fairtrade" or Raisetrade chocolate, ie: chocolate produced from bean to couverture chocolate in its country of origin. Our fillings are sourced as much as possible from locally produced ingredients, and 100% of our packaging is plastic-free and is either recyclable or compostable. You can read more at:- https://www.chococo.co.uk/our-chocolates https://www.chococo.co.uk/our-ethos https://www.chococo.co.uk/plastic-free-packaging

Posted 4 years ago

“Delicious”

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Posted 4 years ago

Fab, thank you!

Posted 4 years ago

“Excellent chocolates elegantly packaged. Great for a gift.”

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Posted 4 years ago

Good to hear, thank you

Posted 4 years ago

“The chocolates were superb.”

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Posted 4 years ago

Great, thank you!

Posted 4 years ago

“Great service and lovely product!”

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Posted 4 years ago

Good to hear we're doing a good job, thank you

Posted 4 years ago

“Exceptional service and mouth-watering treats. Got them delivered real quick. Thanks and all the best, Zain Meghani”

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Posted 4 years ago

Thank you for your review, we always try our best!

Posted 4 years ago

“I always use Chococo as a special birthday treat for distance friends or relatives and is always gratefully received - they devour the treats within hours 😊”

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Posted 4 years ago

Thanks for your lovely review and for sending Chococo gifts out to friends & family

Posted 4 years ago

“The chocolates are lovely. however, I paid extra for delivery within two days and the chocolates arrived over a week later with no acknowledgement that this would happen. My friend waited patiently for her gift, but I was embarrassed and won't be buying again.”

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Posted 4 years ago

Thank you for your review which we have responded to privately.

Posted 4 years ago

“Delivered as predicted and very nicely packaged. The chocolates were amazing; so fresh and tasty. Plenty of flavours and choice.”

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Posted 4 years ago

Thank you for your review. We're so glad you think our chocolates are amazing

Posted 4 years ago

“Products are amazing with fantastic choice Fast efficient service”

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Posted 4 years ago

Thank you so much for your great review

Posted 4 years ago

“I bought early for Halloween! Can't wait to try them and I'm looking forward to your Christmas treats.”

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Posted 4 years ago

Great to hear you're prepared for Halloween.... our Christmas treats will be out very soon!

Posted 4 years ago

Chococo is rated 4.8 based on 8,890 reviews