Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,779 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 9th January 2026

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a chocolate biscuit ring online which arrived in good time but was broken in a few places. Fortunately it tasted delicious and was loved by everyone especially the pieces of chocolate that had fallen off the side.”

Helpful Report

Posted 3 years ago

Thank you, and sorry to hear that your Jubilee Biscuit Crown suffered a bit in transit. We pack them as well as we can to avoid breakages, but sometimes the postie can be a little 'exuberant'! Any pieces of chocolate that fall off are certainly fair game for family and friends and don't count towards your slice ;-)

Posted 3 years ago

“whilst the chocolate itself was lovely with a good texture and dark chocolate flavour the extra flavours didn't match up. there was insufficient ginger and the chilli though pleasant needed to be stronger.”

Helpful Report

Posted 3 years ago

Well, you know what they say.... some like it hot!

Posted 3 years ago

“Arrived promptly; beautifully wrapped. The handwritten note, thanking us for the order, was a very nice and appreciated touch.”

Helpful Report

Posted 3 years ago

Thanks, we're so glad everything went well.

Posted 3 years ago

“I discovered Chococo on a recent holiday to Swanage and am really impressed with their chocolates. I subsequently ordered some online and the service was excellent. It’s great to be able to support a small business.”

Helpful Report

Posted 3 years ago

Thank you, we're so pleased to be able to spread the Chococo joy far and wide.

Posted 3 years ago

“Items were enjoyed very much!”

Helpful Report

Posted 3 years ago

Thank you!

Posted 3 years ago

“Another delicious chocolate biscuit wreath!”

Helpful Report

Posted 3 years ago

What a way to celebrate the Queen's Platinum Jubilee - with a Chococo Jubilee Biscuit Crown!

Posted 3 years ago

“Absolutely gorgeous chocolates which are full of wonderful flavours. The only drawback is they don't last long!”

Helpful Report

Posted 3 years ago

Thank you, that's great to hear!

Posted 3 years ago

“The only problem is that the choice is too big. So many chocolates, so few weekends!”

Helpful Report

Posted 3 years ago

Hey, Chococo is for any day, not just weekends .... go on, treat yourself!

Posted 3 years ago

“Still eating very slowly, about half way through the box.”

Helpful Report

Posted 3 years ago

Ah, a man with great self-control, but one who's clearly enjoying prolonging the Chococo joy.

Posted 3 years ago

“Perfect taste, smooth, dark flavour, not bitter just great.”

Helpful Report

Posted 3 years ago

Thank you.

Posted 3 years ago

“Superb (in fact sublime) tasting chocolates. There wasn't a single one I didn't enjoy - although some favourites did emerge! The website could do with improvement however - it's rather clunky and frustrating to use - although persevering is definitely worth it! Similarly, it is hard to extract some of the chocolates from the box - and I didn't notice the slip of paper inside suggesting the removal of the dividers until I'd already put my finger through a couple of chocolates!”

Helpful Report

Posted 3 years ago

Thank you, we're so pleased that you love our chocolates. Sorry that you find our website a bit frustrating though- we are working on it, but don't forget our lovely Customer Care team is always at the end of the phone to help or take your order. Lastly, we're glad you got there with your chocolate extraction, but we also rather like the image we have of you with Chococo chocolates at the ends of all your fingers!

Posted 3 years ago

“you are simply my go to Chocolate House for all occasions”

Helpful Report

Posted 3 years ago

Thank you, that's fab to hear!

Posted 3 years ago

“I bought 2 plates of 100% Madagaskar chocolate as well as a mixed easter shapes tube. Very good chocolate except there was definitely something wrong with the second plate of the Madagaskar chocolate. The first one was just as I expected, smooth and bitter but with a hint of fruity sweetness but the second one was much more bitter, grainy and had no fruityness at all which made me very sad because I love Madagaskar chocolate. I was so happy to find a place where they sell it as 100% but I don't know if I'll order again because I feel worried that I might get disappointed again.”

Helpful Report

Posted 3 years ago

Thank you for your review, and we're sorry to hear that one of your bars of 100% Madagascar wasn't up to scratch. It's very strange for one bar to be perfect and the other to not only have a different texture but to taste different. If you'd let us know at the time we could have had a look into it and put it right. We don't like any of our customers to be disappointed.

Posted 3 years ago

“I bought chocolate for family members for their birthdays (so I can’t say what it was: suffice to say that I was pleased. But I treated myself (it has to be done) to some golden chocolate fish. They are truly wonderful. They smell amazing and are a perfect balance of creamy, not too sweet, caramel chocolate. I could eat all 6 in one sitting, but didn’t. Self indulgence at its best.”

Helpful Report

Posted 3 years ago

Thank you. You're right, you do have to treat yourself sometimes - you deserve it for all the great gifting you do!

Posted 3 years ago

“Lovely and moist and fab chocolate flavour”

Helpful Report

Posted 3 years ago

Thanks, we're thrilled that you love our Limited Edition Cherry Bakewell Brownie.

Posted 3 years ago

“Milk chocolate is smooth and not too sweet. The boxes of chocolates were bought as gifts and the recipients were delighted, but I haven’t had their feedback yet. Excellent customer service. One of the items ordered was going to be delivered after I had gone on holiday, and the team were happy to change the delivery address, and the chocolates were waiting for me when I arrived.”

Helpful Report

Posted 3 years ago

Thank you, we're so pleased it all worked out. We'll always do our best to make sure every chocolate is in the right place at the right time ... we don't like to be choco-late!

Posted 3 years ago

“Always reliable- top quality chocolate”

Helpful Report

Posted 3 years ago

Thank you.

Posted 3 years ago

“Purchased as a gift for a chocolate loving friend, they were very happy. I haven’t had any feedback yet but I’m certain they were enjoyed immensely.”

Helpful Report

Posted 3 years ago

Thanks for gifting Chococo. We're sure they'll have gone down a treat.

Posted 3 years ago

“Chocolates were beautiful and arrived very promptly. The taste was excellent and each flavour really came through. There was a mix up with my order and this was resolved very quickly by the friendly customer service team.”

Helpful Report

Posted 3 years ago

Thank you, that's great to hear.

Posted 3 years ago

“Long time Hotel Chocolat fan, I took a gamble and tried Chococo and now I’m never looking back. Proper chocs for adults, refined, lovely stuff.”

Helpful Report

Posted 3 years ago

Welcome to the Chococo family, it's wonderful to have you on board!

Posted 3 years ago

Chococo is rated 4.8 based on 8,779 reviews