Chiswick Tea Co. Reviews

Name: Chiswick Tea Co.
Address: Limmers Storage, Stakes Lane, Southampton, London
Rating: 4.81

4.8 Rating 1,317 Reviews

96 %

of reviewers recommend Chiswick Tea Co.

4.8

Based on 1,317 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8581 2472

Email:

info@chiswicktea.com

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Chiswick Tea Co. 5 star review on 9th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We buy our Keemun tea from here and it's very good quality”

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Posted 1 month ago

“Great teas sensible prices. Delivery as advertised. One of your competitors includes a small sample of an other tea which has led to purchasing! Will happily use again.if”

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Posted 8 months ago

“I have bought quite a few of these glass teapots! Sadly the last one got a crack along the bottom. Not sure why!? If you could make a bigger one to hold more water that would be wonderful!”

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Posted 9 months ago

“The items were nicely packaged, delivered on time and with care. The teas were of good quality”

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Posted 9 months ago

“I am testing several mint teas and have found the Chiswick not to be my favourite. This is not to say Chiswick are not a great company The Mint Trio is well packaged and arrived in good time.”

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Posted 9 months ago

“Impressed by Customer Services. Excellent products. I would Highly recommend this company for everyone. Prompt response. I will purchase again very soon. Only one issue is that the new paper bag is less quality than the old style foil bag.”

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Posted 9 months ago

“Still a great flavor but not quite as good as it used to be. I assume the reason for the new packaging in the white paper is to save money but I thought tea was supposed to be kept in the dark.”

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Posted 10 months ago

“My favourite tea at the moment; great depth of flavour and extremely refreshing. Could be a little stronger (requires very little milk) but that is a minor gripe. Everyone I serve this tea to remarks on its amazing flavour and asks where I get it from.”

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Posted 1 year ago

“I've been ordering from Chiswick tea for some time, as I really enjoy the taste. I was a bit disappointed on this occasion as I wanted 500g, but the 2x250g option wasn't available so I had to buy two 250g bags. Exactly the same product, but the price was higher. Not impressed.”

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Posted 1 year ago

“What they stock is very good but the choice has been greatly reduced lately.”

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Posted 1 year ago

“My wife loves the Rooibos tea, it has great flavour and is the best we've found since our previous 2 suppliers retired and closed their businesses. My only complaint is that you send out a 'Chiswick Tea' coaster with each order. We don't need them so they are a waste of money and resources as they just go in the bin! You could charge less if you didn't have to pay for coasters!”

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Posted 1 year ago

“Timely delivery, good product, easy website. Would have had five stars but the size of packet I wanted was not available.”

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Posted 2 years ago

“Sadly there was no jasmine silver needle tea so thought I would give Jasmin green tips a try. It’s not as good as the silver needle but still a smooth round flavour with just the right scent of jasmine.”

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Posted 2 years ago

“Very easy ordering and fast delivery. Lovely little glass teapot. Much lighter than expected and looks quite fragile. But makes a lovely cuppa”

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Posted 2 years ago

“The first batch I received I bought it in a tin. It was creamy with a delicate hint of bergamot Although I purchased a second batch, without the tin. This batch lacked the creamy texture and tasted quite bitter”

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Posted 2 years ago

“I occasionally buy from this company as I believe the tea to be good quality and priced well compared to rivals. However I was recently disappointing in their customer service as I'd ordered the wrong tea so sent an email to them straight away to ask for a swap to a different tea, but they didn't get back to me for a few days after the tea had been delivered. Otherwise they are great and my tea arrived within 48 hours of a morning placed order. I will continue to use them”

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Posted 2 years ago

“Prompt delivery, safe packaging and everything arrived in perfect condition.”

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Posted 2 years ago

“The teas are excellent from Chiswick teas. They always arrive swiftly and beautifully packed.. Last time I placed an order however a lot of varieties and sizes seemed to be sold out..”

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Posted 2 years ago

“I was pleased to find a local-ish company selling chamomile flowers for my morning tea. I got hooked on it in Greece. It has become harder and harder to get Greek chamomile (the best in my view) since Brexit made exports from the EU to UK so expensive. This Egyptian chamomile was a good substitute, maybe not quite so rounded and full of sun and honey flavours, but then it is described as 'mild and fresh', which is about right. It arrived quickly and is in a sealed package. Will buy again. Good price as well. Thanks.”

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Posted 2 years ago

“excellent tea, and fast delivery”

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Posted 2 years ago

Chiswick Tea Co. is rated 4.8 based on 1,317 reviews