Chiswick Tea Co. Reviews

Name: Chiswick Tea Co.
Address: Suite 602, 315 Chiswick High Road, London
Rating: 4.82

4.8 Rating 1,182 Reviews

96 %

of reviewers recommend Chiswick Tea Co.

4.8

Based on 1,182 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8581 2472

Email:

info@chiswicktea.com

Location:

Suite 602, 315 Chiswick High Road
London
W4 4HH

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Chiswick Tea Co. 5 star review on 8th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What they stock is very good but the choice has been greatly reduced lately.”

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Posted 1 month ago

“My wife loves the Rooibos tea, it has great flavour and is the best we've found since our previous 2 suppliers retired and closed their businesses. My only complaint is that you send out a 'Chiswick Tea' coaster with each order. We don't need them so they are a waste of money and resources as they just go in the bin! You could charge less if you didn't have to pay for coasters!”

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Posted 1 month ago

“Timely delivery, good product, easy website. Would have had five stars but the size of packet I wanted was not available.”

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Posted 10 months ago

“Sadly there was no jasmine silver needle tea so thought I would give Jasmin green tips a try. It’s not as good as the silver needle but still a smooth round flavour with just the right scent of jasmine.”

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Posted 1 year ago

“Very easy ordering and fast delivery. Lovely little glass teapot. Much lighter than expected and looks quite fragile. But makes a lovely cuppa”

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Posted 1 year ago

“The first batch I received I bought it in a tin. It was creamy with a delicate hint of bergamot Although I purchased a second batch, without the tin. This batch lacked the creamy texture and tasted quite bitter”

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Posted 1 year ago

“I occasionally buy from this company as I believe the tea to be good quality and priced well compared to rivals. However I was recently disappointing in their customer service as I'd ordered the wrong tea so sent an email to them straight away to ask for a swap to a different tea, but they didn't get back to me for a few days after the tea had been delivered. Otherwise they are great and my tea arrived within 48 hours of a morning placed order. I will continue to use them”

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Posted 1 year ago

“Prompt delivery, safe packaging and everything arrived in perfect condition.”

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Posted 1 year ago

“The teas are excellent from Chiswick teas. They always arrive swiftly and beautifully packed.. Last time I placed an order however a lot of varieties and sizes seemed to be sold out..”

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Posted 1 year ago

“I was pleased to find a local-ish company selling chamomile flowers for my morning tea. I got hooked on it in Greece. It has become harder and harder to get Greek chamomile (the best in my view) since Brexit made exports from the EU to UK so expensive. This Egyptian chamomile was a good substitute, maybe not quite so rounded and full of sun and honey flavours, but then it is described as 'mild and fresh', which is about right. It arrived quickly and is in a sealed package. Will buy again. Good price as well. Thanks.”

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Posted 1 year ago

“excellent tea, and fast delivery”

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Posted 1 year ago

“This is England not China so we wont find the quality to be found in China but your tea was pretty good”

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Posted 2 years ago

“Tea is great and delivery is prompt. I would like it if they could package tea in paper (as in times gone by) rather than the plastic pouches that most tea companies seem to use nowadays. The tea doesn't hang around long enough for it to matter.”

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Posted 2 years ago

“The order was dealt with expeditiously andthe packaging was secure. the only criticism of the product is that the cover, without some sort of knob, is difficult to remove.”

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Posted 2 years ago

“Super efficient and speedy delivery in well packaged stay fresh bags.”

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Posted 2 years ago

“Just about to reorder the Jasmine Pearls. Proper, elegant tea”

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Posted 2 years ago

“ORDER 1000112256 A re-order of Jasmine Pearls: The usual smooth and swift ordering and delivery process however, this batch has a slight soapy taste to it compared to the previous order. This not an issue as after a couple of brews we’ve use to the taste. Have you changed supplier?”

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Posted 2 years ago

“Teas are really good - no dust just good sized tealeaves. Shame about the packaging as I don't think it can be recycled!”

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Posted 2 years ago

“Order delivered very quickly and very good jasmine pearls ( my wife tells me)”

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Posted 2 years ago

“Very prompt delivery”

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Posted 2 years ago

Chiswick Tea Co. is rated 4.8 based on 1,182 reviews