Chiswick Tea Co. Reviews

4.8 Rating 1,182 Reviews
96 %
of reviewers recommend Chiswick Tea Co.
4.8
Based on 1,182 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Chiswick Tea Co. Reviews
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Phone:

020 8581 2472

Email:

info@chiswicktea.com

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The item was good thank you
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Posted 6 years ago
Perfect balance of price and quality of tea.
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Posted 6 years ago
very nice tea
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Posted 6 years ago
First review: My first order was for Goomtee. I received Rohini. It is OK, though not Gooomtee. I contacted Chiswick who apologised saying the website was out of date and that they would amend it. After a couple of months of drinking the Rohini estate Darjeeling, I decided I'd prefer more. I received 1kg of Darjeeling first flush tea without any indication of the estate(s) from which it was picked. I do hope I receive better information. I haven't sampled this latest delivery - I'll await the response....! Second review ( 12/10/2017): Prompt response, with apologies and a confirmation that the 1kg batch was from the Rohini Estate. I have tried the tea, enjoyed it as has a friend who I've converted to the delights of first flush ( and some second flush) Darjeeling teas. I will be ordering more in due course, for myself and friend. I will check before I order the estate from which the tea is picked. I'm reasonably confident that I will be at least reasonably satisfied with the next batch - even if it is from a different estate.
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Posted 6 years ago
Hi Stephen, I am sorry about the issue with the Darjeeling. I can confirm the Darjeeling you received for your order on 8th August was from the Rohini Estate, Best regards, Chris
Posted 6 years ago
The tea was well packaged
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Posted 6 years ago
Good products, OK price, good service. Recommended.
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Posted 6 years ago
Excellent product and speedy delivery
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Posted 7 years ago
I am a Taiwanese, I bought their Jasmin Oolong tea which is original from my country, I can tell this is very great and authentic, the down side is the price for the 50g is very expensive, I understand the price cannot compare to my country, however, still feel pricy.
Chiswick Tea Co. 4 star review on 24th November 2016
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Posted 7 years ago
I have already done a review about the tea infuser.
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Posted 7 years ago
item seen on the internet, thought it would serve my purpose, ordered, received within 3 days. Happy with the product and service.
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Posted 7 years ago
I love the different types of tea Chiwick tea sell, and I would not settle for tea bags.
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Posted 7 years ago
Nice little teapot for two cups of tea. Teapot shape is perfect for flowering tea as you can easy enjoy its beauty. A stainless steel removable wire coil filter is very useful part of the product. Glass seems too thin and fragile, though.
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Posted 7 years ago
I ordered the Lemongrass tea and i am happy with the purchase. Delivery was quick, the packaging is very good. I will definitely order from Chiswick Tea Co again.
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Posted 7 years ago
Tea is always well packaged and of excellent quality. Always feel confident that the tea I am getting is of the highest standard. Where I have had problems in the past Chiswick Tea Co. have been quick to respond and resolve the issue.
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Posted 7 years ago
The tea taste is great. The dried flowers look really good and you new what you drink! Great packaging too although the closing mechanism came off the side of the bag and is not airtight anymore (hence 4 stars). Overall is a great product and I will buy it again but they could look into improving the bag quality, perhaps changing the bag manufacture to make the experience 100% satisfactory.
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Posted 7 years ago
Nice tasting first drink of the day, even better with a spoonful of honey! A well packaged product delivered on time.
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Posted 7 years ago
I bought the jasmine pearls from Chiswick Tea and they make an excellent tea.
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Posted 7 years ago
Good quality tea, but rather expensive and delivery could be a little quicker.
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Posted 7 years ago
Delicious tea. Fast delivery. Reasonable price.
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Posted 7 years ago
Pleased with purchase of Chamomile Tea quick delivery and well packaged. Thought it was a bit expensive by time postage was added.
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Posted 7 years ago
Chiswick Tea Co. is rated 4.8 based on 1,182 reviews