Login
Start Free Trial Are you a business? Click Here

Chiswick Tea Co. Reviews

4.8 Rating 1,395 Reviews
96 %
of reviewers recommend Chiswick Tea Co.
4.8
Based on 1,395 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Chiswick Tea Co. Reviews
Visit Website

Phone:

020 8581 2472

Email:

info@chiswicktea.com

Write Your review

I found the website a bit difficult to navigate but the products and the service were excellent. Just love the Organic Hibiscus tea. I also purchased a really useful tea strainer, good quality and well worth the money. Delivery was quick and my order arrived well packaged. I will certainly be using the Chiswick Tea Co. again.
Helpful Report
Posted 6 years ago
Prompt delivery and excellent product, thank you.
Helpful Report
Posted 6 years ago
Apart from the fact that it took something like 5 attempts at delivery before I finally got my loose tea strainer, the product itself is fine and does what I wanted it to do admirably.
Helpful Report
Posted 6 years ago
I ordered the hibiscus loose leaf tea. The order arrived quicker than expected, I chose second class delivery. Beautifully packaged to keep this tea fresh. I will use Chiswick Tea again. Having said that, as a keen matcha tea drinker, I was surprised to find it not available from this specialist tea company.
Helpful Report
Posted 6 years ago
Thank you, but I need to write more than 10 characters so I hope this works ok
Helpful Report
Posted 6 years ago
Love the tea, but don’t like the plastic containers it comes in. Can you pack it in paper?
Helpful Report
Posted 6 years ago
I love all the teas, can't wait to taste some more. If only the prices were lower, but I accept it for the sake of quality.
Helpful Report
Posted 6 years ago
Nice tea, reasonably priced.
Helpful Report
Posted 7 years ago
I'm a beginner to white tea , but had some other white peony to compare to , this tea is good for price but I am wondering if I need to pay more , great service nice and quick . Thanks
Helpful Report
Posted 7 years ago
The tea is fine as too the service and they are responsive if you encounter a problem.
Helpful Report
Posted 7 years ago
Tea arrived quickly, unfortunately the Lemon Trio has a bit too much lemon grass and not enough of the other lemon flavours Will have to find some extra lemon peel to change that
Helpful Report
Posted 7 years ago
Lovely tea
Helpful Report
Posted 7 years ago
Prefer the flavour of coarser cut leaves to ones supplied in latest order.
Helpful Report
Posted 7 years ago
The item was good thank you
Helpful Report
Posted 8 years ago
Perfect balance of price and quality of tea.
Helpful Report
Posted 8 years ago
very nice tea
Helpful Report
Posted 8 years ago
First review: My first order was for Goomtee. I received Rohini. It is OK, though not Gooomtee. I contacted Chiswick who apologised saying the website was out of date and that they would amend it. After a couple of months of drinking the Rohini estate Darjeeling, I decided I'd prefer more. I received 1kg of Darjeeling first flush tea without any indication of the estate(s) from which it was picked. I do hope I receive better information. I haven't sampled this latest delivery - I'll await the response....! Second review ( 12/10/2017): Prompt response, with apologies and a confirmation that the 1kg batch was from the Rohini Estate. I have tried the tea, enjoyed it as has a friend who I've converted to the delights of first flush ( and some second flush) Darjeeling teas. I will be ordering more in due course, for myself and friend. I will check before I order the estate from which the tea is picked. I'm reasonably confident that I will be at least reasonably satisfied with the next batch - even if it is from a different estate.
Helpful Report
Posted 8 years ago
Hi Stephen, I am sorry about the issue with the Darjeeling. I can confirm the Darjeeling you received for your order on 8th August was from the Rohini Estate, Best regards, Chris
Posted 8 years ago
The tea was well packaged
Helpful Report
Posted 8 years ago
Good products, OK price, good service. Recommended.
Helpful Report
Posted 8 years ago
Excellent product and speedy delivery
Helpful Report
Posted 8 years ago
Chiswick Tea Co. is rated 4.8 based on 1,395 reviews