Chiswick Tea Co. Reviews

Name: Chiswick Tea Co.
Address: Suite 602, 315 Chiswick High Road, London
Rating: 4.82

4.8 Rating 1,182 Reviews

96 %

of reviewers recommend Chiswick Tea Co.

4.8

Based on 1,182 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8581 2472

Email:

info@chiswicktea.com

Location:

Suite 602, 315 Chiswick High Road
London
W4 4HH

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Chiswick Tea Co. 5 star review on 8th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry but this packet is nowhere near as strong as my previous packets that my son bought for me. Can't think why there should be any difference ?”

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Posted 6 months ago

“As yet my order has not arrived so I am not a satisfied customer”

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Posted 1 year ago

“Misleading image on website which clearly shows whole dried peppermint leaves - which is what I wanted. On opening the package, I was disappointed to find small, chopped, dried peppermint - not the whole leaves as illustrated on the website. I won’t be buying again.”

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Posted 2 years ago

“Very prompt delivery”

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Posted 3 years ago

“Ordered a replacement lid for my pot. As there are no measurements on the website and the pot was a gift (didn’t know the size of it) I had to guess the size. I got the wrong size, no surprise as there was no help. Ordered a replacement and now they seem to have sent me one that doesn’t even exist on their website, like it’s a standard one bought from somewhere else. There’s no lip on it (in the photo it has one) and even though it’s designed for my size pot it still didn’t fit great. It’s like it came from another company. I’ve let them know again and they are sorting our a replacement straight away this time, no need to return the other. Maybe third time lucky, eh? A week and a half of chaos. Hopefully it will be right this time, still waiting. So they do get a two star as they’re dealing with it straight away this time, but very odd service otherwise. Hope they put measurements up soon.”

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Posted 6 years ago

Chiswick Tea Co. is rated 4.8 based on 1,182 reviews