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Chiswick Tea Co. Reviews

4.8 Rating 1,332 Reviews
96 %
of reviewers recommend Chiswick Tea Co.
4.8
Based on 1,332 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Chiswick Tea Co. Reviews
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Phone:

020 8581 2472

Email:

info@chiswicktea.com

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service was great but sadly quality of the product was not what i expected so cant give it as a gift & will send it to a charity shop hopefully someone else will like it
Helpful Report
Posted 8 months ago
Disappointing quality of flowers and aroma. Will not buy from this source again.
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Posted 1 year ago
Sorry but this packet is nowhere near as strong as my previous packets that my son bought for me. Can't think why there should be any difference ?
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Posted 1 year ago
As yet my order has not arrived so I am not a satisfied customer
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Posted 3 years ago
Misleading image on website which clearly shows whole dried peppermint leaves - which is what I wanted. On opening the package, I was disappointed to find small, chopped, dried peppermint - not the whole leaves as illustrated on the website. I won’t be buying again.
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Posted 3 years ago
Very prompt delivery
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Posted 4 years ago
Ordered a replacement lid for my pot. As there are no measurements on the website and the pot was a gift (didn’t know the size of it) I had to guess the size. I got the wrong size, no surprise as there was no help. Ordered a replacement and now they seem to have sent me one that doesn’t even exist on their website, like it’s a standard one bought from somewhere else. There’s no lip on it (in the photo it has one) and even though it’s designed for my size pot it still didn’t fit great. It’s like it came from another company. I’ve let them know again and they are sorting our a replacement straight away this time, no need to return the other. Maybe third time lucky, eh? A week and a half of chaos. Hopefully it will be right this time, still waiting. So they do get a two star as they’re dealing with it straight away this time, but very odd service otherwise. Hope they put measurements up soon.
Helpful Report
Posted 7 years ago
Chiswick Tea Co. is rated 4.8 based on 1,332 reviews