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Chisholm Hunter Reviews

4.5 Rating 3,631 Reviews
86 %
of reviewers recommend Chisholm Hunter
4.5
Based on 3,631 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Chisholm Hunter Reviews

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My partner and I visited the Aberdeen branch a few weeks back to look at diamond earrings for my birthday. The staff were so helpful and extremely interested in helping allowing us a very relaxed shopping experience whilst I choose the pair I am so happy to own. A member of staff kindly offered to clean my engagement ring whilst we were in the shop I didn’t realise how dull it had become due to constant hand washing and antibacterial gels. We came out of the shop extremely happy with our purchase and my now shining again ring. I love my earrings and was very happy to wear them for my birthday weekend last week. We will definitely return to the shop and highly recommend to others. Well done Rhona and staff.
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Posted 2 years ago
Dear Heather, Thank you so much for sharing your recent experience with Chisholm Hunter, we are thrilled that it was a great one. We will be sure to pass on your kind feedback to the staff in Aberdeen, they will be thrilled. Please get in touch should you need any further assistance, we look forward to welcoming you back. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Quick delivery of good quality watch for my daughter. The team in the Leeds branch were extremely helpful and friendly when I popped in to get the watch resized. They even took the time to offer me a glass of fizz which I drank whilst chatting to the lovely chap. Would certainly recommend and use again.
Helpful Report
Posted 2 years ago
Dear Lynne, Thank you for your lovely feedback. We are thrilled to hear you had a great experience and that you are delighted with the service received in our branch in Leeds. We will make sure they read this! We look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter
Posted 2 years ago
Quick, effortless , supportive and easy to purchase - fantastic on line help at point of ordering - delivery was quicker than quoted and would definitely recommend them
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Posted 2 years ago
Dear Erol, Thank you for taking the time to provide your kind feedback. We are thrilled to hear you had a great order experience. We look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter
Posted 2 years ago
Pleased with the whole process.
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Posted 2 years ago
Good afternoon, Thank you for taking the time to provide your kind feedback. We are thrilled to hear that you had a positive experience. We hope you are delighted with your new purchase and look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter
Posted 2 years ago
Very good service, the Staff were always willing to help. I recommend this store to every one.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for leaving us a review it really means a lot to us. We are delighted to hear that you enjoyed your Chisholm Hunter experience and that you received a good service. Please get in touch should you need anything further and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Ordered my wedding ring and it’s stunning!
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Posted 2 years ago
Dear Michelle, We are delighted to hear that you enjoyed your Chisholm Hunter experience and that you love your new ring. Congratulations on the wedding! We wish you a lifetime of love and happiness. Please get in touch should you need anything further and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Very professional service
Chisholm Hunter 5 star review on 27th July 2022
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Posted 2 years ago
Dear John, Thank you for leaving us a review. We are delighted to hear that you enjoyed your Chisholm Hunter experience. Please get in touch should you need anything further and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Hi Kingston Firstly I feel that there should be a sixth box to categorise your customer care rating as Outstanding! It is many years since I experienced Attention to Detail, Care ,Understanding, and Patience especially as I was beginning to loose the will to live; following numerous calls to the watch manufacturer in Geneva, whose dilitary approach to the returning of calls and mails was behond belief. By chance I came across yourselves whose persistence was magic, resulting in my requirements being achieved. The total time from my starting in Geneva was ten months. May I thank Victoria for a job Very Well Done!! Chris Pratt
Helpful Report
Posted 2 years ago
Dear Chris, Thank you so much for sharing your recent experience with Chisholm Hunter, we are thrilled that it was a great one. We will be sure to pass on your kind feedback to the staff in Kingston, they will be thrilled. Please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Great service
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Posted 2 years ago
Dear Philip, Thank you for taking the time to provide your kind feedback. We are thrilled to hear that you had a positive experience. We look forward to welcoming you back in the future! Kindest Regards, Chisholm Hunter
Posted 2 years ago
Very helpful
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Posted 2 years ago
Good afternoon, Thank you for taking the time to provide your kind feedback. We are thrilled to hear you had a positive experience. We look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter
Posted 2 years ago
I purchased 2 jewellery items for I could not decide which one to keep, therefore I had to return one back. Easy to follow process, quick process of refund, efficient notification & communication from the seller. Very satisfied
Helpful Report
Posted 2 years ago
Good afternoon, We are thrilled to hear you had a positive order and return experience. We hope you are delighted with your new purchase and look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter
Posted 2 years ago
superb service and delivery
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Posted 2 years ago
Good afternoon, We are thrilled to hear that you have had a great experience with us. We hope you are happy with your new purchase and we look forward to having you back with us again. Please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Quick and professional service. Watch was very well packaged and presented. Very happy with my purchase.
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for your kind review. We are thrilled to hear you have enjoyed your journey with us. We hope your new item brings you years of joy and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Honourable and dependable service
Helpful Report
Posted 2 years ago
Good afternoon, Thank you for taking the time to provide your kind feedback. We are thrilled to hear you had a positive order experience. We hope you are delighted with your purchase and look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter
Posted 2 years ago
Beautiful as expected…
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Posted 2 years ago
Good afternoon, We are so pleased to hear that your order has met up to your expectations, we hope you love it! Thank you for your review, we really appreciate it. Please get in touch should you need anything else and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Excellent service, very quick delivery. The range of watches is very very good.
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Posted 2 years ago
Good afternoon, We are delighted that you had a great experience with us. We hope you love your new watch and we are thrilled it arrived quickly. Please get in touch should you need any further assistance and hope to see you back with us soon. Kind Regards, Chisholm Hunter.
Posted 2 years ago
I was very impressed with the service I received from you,my purchase was in perfect condition when it arrived,delivery was spot on,and it was packaged to perfection. 100%recommended. Thank you.
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Posted 2 years ago
Good morning, Thank you for your kind review, we really appreciate it. We are thrilled you enjoyed your experience with us and that you are happy with your new item. We look forward to having you back with us soon and please get in touch should you need anything further. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Service was great
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Posted 2 years ago
Good afternoon, We are delighted to hear that you are pleased with the service received. Thank you for providing us with feedback, we really do appreciate it. Please reach out if you need anything further and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Always a pleasure
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Posted 2 years ago
Good afternoon, Thank you for your lovely review we really appreciate your kind comments. We are thrilled to hear you have received great service. We hope you love your new item and please get in touch should you need anything further. We look forward to having you back with us soon. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Easy to navigate website, realistic pricing, quality items with fast delivery and clear updates provided
Helpful Report
Posted 2 years ago
Good afternoon, We are thrilled you loved your experience with us. Thank you for leaving us a review, we really do appreciate it. Please get in touch should you need anything further and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.
Posted 2 years ago
Chisholm Hunter is rated 4.5 based on 3,631 reviews